Copy link to clipboard
Copied
I am having an issue with Illustrator showing white as black for the color fills in my artwork. It keeps happening randomly and stopping after a while. This stopped when I changed tools.. You can see in the photo that the items are selected and in the top left corner the fill indicated as white but appearing as black.
Copy link to clipboard
Copied
Can you show the Appearance panel?
Maybe there are multiple fills with another one, below the visible fill selected.
Copy link to clipboard
Copied
Hi,
Have you checked your appearances window that will show you exactly whats going on?
Copy link to clipboard
Copied
I'm experiencing the same bug. Happens every once in a while. Still no idea why it does it, or how to stop it, or why it suddenly starts working properly again. Sometimes quitting an restarting helps, sometimes not.
Copy link to clipboard
Copied
Please show a screenshot with Appearance panel.
Copy link to clipboard
Copied
I am having the same issue currently, I've never had it happen before.
Copy link to clipboard
Copied
Phil, Andy, Taylor,
Mayby far too far out, but what happens if you Ctrl/Cmd+E (toggles between GPU and CPU)?
Copy link to clipboard
Copied
I was having the same issue and this worked for me. Thank you!!
Copy link to clipboard
Copied
You are welcome, Ellen.
I believe you ought to also thank Taylor: without his bringing up this old thread from March I should never have seen it.
Copy link to clipboard
Copied
Wow. That did it. Could this be an issue with GPU support or is it supposed to do that?
Copy link to clipboard
Copied
Richard,
It is an issue of GPU failure.
GPU is faster, sometimes too fast.
Graphics cards are included in the system requirements:
https://helpx.adobe.com/illustrator/system-requirements.html
https://helpx.adobe.com/illustrator/system-requirements/earlier-versions.html
https://helpx.adobe.com/illustrator/system-requirements-old-versions.html
Apart from an inadequate card, the issue can be caused by lack of driver updating, lack of proper recognition of the card by the computer, and whatnot (including rifts in the space time, moon, weather, and the fact that Illy sometimes moves in mysterious ways).
Here are a few more pages about GPU troubleshooting:
https://helpx.adobe.com/illustrator/kb/gpu-performance-errors-troubleshooting-workarounds.html
https://helpx.adobe.com/illustrator/kb/illustrator-gpu-performance-driver-update.html
Copy link to clipboard
Copied
This worked for me. Thank you!
Copy link to clipboard
Copied
You are welcome, Aleesa.
Copy link to clipboard
Copied
Worked for me, thank you!
Copy link to clipboard
Copied
My laptop is quickly becoming outdated, this is what Im running on
Copy link to clipboard
Copied
Taylor,
Quite a few users halt the CC updating for a number of reasons, a main one being OS/hardware limits.