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White appearing as black for color fills

New Here ,
Mar 02, 2020

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I am having an issue with Illustrator showing white as black for the color fills in my artwork. It keeps happening randomly and stopping after a while. This stopped when I changed tools.. You can see in the photo that the items are selected and in the top left corner the fill indicated as white but appearing as black.

 

Screenshot 2020-03-02 at 14.18.01-02.png

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Bug, Draw and design

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White appearing as black for color fills

New Here ,
Mar 02, 2020

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I am having an issue with Illustrator showing white as black for the color fills in my artwork. It keeps happening randomly and stopping after a while. This stopped when I changed tools.. You can see in the photo that the items are selected and in the top left corner the fill indicated as white but appearing as black.

 

Screenshot 2020-03-02 at 14.18.01-02.png

TOPICS
Bug, Draw and design

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405

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Mar 02, 2020 0
Adobe Community Professional ,
Mar 02, 2020

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Can you show the Appearance panel?

Maybe there are multiple fills with another one, below the visible fill selected.

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Mar 02, 2020 0
Adobe Community Professional ,
Mar 02, 2020

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Hi,

Have you checked your appearances window that will show you exactly whats going on?

 

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Mar 02, 2020 0
New Here ,
Jun 29, 2020

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I'm experiencing the same bug. Happens every once in a while. Still no idea why it does it, or how to stop it, or why it suddenly starts working properly again. Sometimes quitting an restarting helps, sometimes not.

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Jun 29, 2020 0
Adobe Community Professional ,
Jun 30, 2020

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Please show  a screenshot with Appearance panel.

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Jun 30, 2020 0
New Here ,
Nov 10, 2020

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I am having the same issue currently, I've never had it happen before. 

 

Screen Shot 2020-11-10 at 5.43.52 PM.png

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Nov 10, 2020 0
Most Valuable Participant ,
Nov 10, 2020

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Phil, Andy, Taylor,

 

Mayby far too far out, but what happens if you Ctrl/Cmd+E (toggles between GPU and CPU)?

 

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Nov 10, 2020 2
Community Beginner ,
Nov 12, 2020

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I was having the same issue and this worked for me. Thank you!!

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Nov 12, 2020 0
Most Valuable Participant ,
Nov 12, 2020

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You are welcome, Ellen.

 

I believe you ought to also thank Taylor: without his bringing up this old thread from March I should never have seen it.

 

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Nov 12, 2020 0
New Here ,
Nov 19, 2020

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Wow. That did it. Could this be an issue with GPU support or is it supposed to do that?

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Nov 19, 2020 0
Most Valuable Participant ,
Nov 19, 2020

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Richard,

 

It is an issue of GPU failure.

 

GPU is faster, sometimes too fast.

 

Graphics cards are included in the system requirements:
https://helpx.adobe.com/illustrator/system-requirements.html
https://helpx.adobe.com/illustrator/system-requirements/earlier-versions.html
https://helpx.adobe.com/illustrator/system-requirements-old-versions.html


Apart from an inadequate card, the issue can be caused by lack of driver updating, lack of proper recognition of the card by the computer, and whatnot (including rifts in the space time, moon, weather, and the fact that Illy sometimes moves in mysterious ways).

 

Here are a few more pages about GPU troubleshooting:
https://helpx.adobe.com/illustrator/kb/gpu-performance-errors-troubleshooting-workarounds.html
https://helpx.adobe.com/illustrator/kb/illustrator-gpu-performance-driver-update.html

 

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Nov 19, 2020 0
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