Last week I did a flag banner for a client and all looked OK and fine in the illustrator file. I created outlines on the text and exported to both PDF and EPS. Uploaded them, assumming there were the same as the AI file. I also did a JPG export to show the client all was OK.
Today, the client got in touch. "What happened? The text was black!!"
See attached images...
Even though the text appears white in the artboard, the colour selector shows the colour to be black.
The JPG file was great and looked as it should.
How does this happen, and how can I prevent this in future?
Thanks in advance
Can you show the Appearance panel with the text selected?
Please double-click on the "Characters" line and show the result. There may be default Black fill
Can you perhaps share the original Illustrator file (.ai)?
I'd rather not, it's a commercial piece. IF you can give some pointers of what I am looking for?
I agree with Kurt, if you can share just the textpart and the background.
Dropbox, CC filesharing, Google, WeTransfer...
OK, here is the cut-down file to the font area and background concerned.
The font has been created by me, so you wont have that. If that is teh issue, let me know and I can share.
It is not necessarily required to share the entire file.
It may be sufficient to provide just a part, namely the part that contains the type object in question.
This is the file broken down to the problem area.
The font was created by me, so you wont have that. If that is the issue, let me know and I can share.
Thank you for the file.
It is indeed a mystery to me why this happens.
I is easily solved by applying white when you see the black mystery fill, but I cannot detect the reason it is there, but only visible when outlines are created.
Yes, it's pretty mysterious. As well as Ton I haven't found a way to reliably reproduce it so far.
My guess is that it is some kind of corruption at the object level, possibly caused by a very tricky, but unknown bug.
As far as I can see, it must have something to do with the greyscale mode in the Colours palette since the wrong colour indication immediately disappears when you choose any of the other modes (CMYK, RGB, HSB).
Another quite astounding thing is that you can somehow reverse the situation by:
- selecting one of the white type objects.
- choosing black percentages from 99,5 % up to 100 % in the Colours palette (in greyscale mode)
In this case the type object appears to be black, but the colour indicator says it is white.