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White Objects Disappear when Exporting

Community Beginner ,
Jan 25, 2019 Jan 25, 2019

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Hello!

I am having an issue exporting an image I made. When I export my text (which has been converted to shape for editing) as black it exports fine, but when I change my shapes to white it just exports as a giant block. Does anyone know how I can fix this?

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correct answers 1 Correct answer

Community Expert , Jan 25, 2019 Jan 25, 2019

Select the items and uncheck overprint in the attributes panel. If you do not have any placed images you can select all and remove teh overprint. The overprint settings do not apply to images, sometimes I hide all images then do a select all.

Screen Shot 2019-01-25 at 3.38.05 PM.png

You can proof that you did not miss any by doing a view >> overprint

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Community Expert ,
Jan 25, 2019 Jan 25, 2019

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It's not quite obvious what you mean.

What do you mean by "giant block"?

Maybe it has to do with inappropriate overprint settings. Can you share at least a screenshot that may illustrate your issue?

Also, which version of Illustrator are you using?

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Community Beginner ,
Jan 25, 2019 Jan 25, 2019

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I'm using Illustrator CC 2019

Here is my image exported with black-

Screen Shot 2019-01-25 at 2.34.56 PM.png

And here is my image exported with white-

Screen Shot 2019-01-25 at 2.34.40 PM.png

I wanted it to be like the first one but with white text instead of black (bar still black though). All I did in photoshop was change the color of my objects.

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Community Expert ,
Jan 25, 2019 Jan 25, 2019

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grimm1212  schrieb

All I did in photoshop was change the color of my objects.

WHat exactly did you do to change the color of the objects?

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Community Beginner ,
Jan 25, 2019 Jan 25, 2019

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I just selected the object and changed the hex code to make it white

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Community Expert ,
Jan 25, 2019 Jan 25, 2019

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  schrieb

I just selected the object and changed the hex code to make it white

Changed what where?

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Community Beginner ,
Jan 25, 2019 Jan 25, 2019

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Screen Shot 2019-01-25 at 3.55.38 PM.png

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Community Expert ,
Jan 25, 2019 Jan 25, 2019

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You will need to select single objects. And you will need to check if it's their stroke or their fill that needs to be recolored. And then change exactly that.

Also: View > Show transparency grid. Then you see what exactly is happening?

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Adobe Employee ,
Feb 03, 2019 Feb 03, 2019

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Hi there,

I would like to know if the steps suggested above worked for you, or the issue still persists.

Kindly update the discussion if you need further assistance with it.

Thanks,

Srishti

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Community Expert ,
Jan 25, 2019 Jan 25, 2019

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Select the items and uncheck overprint in the attributes panel. If you do not have any placed images you can select all and remove teh overprint. The overprint settings do not apply to images, sometimes I hide all images then do a select all.

Screen Shot 2019-01-25 at 3.38.05 PM.png

You can proof that you did not miss any by doing a view >> overprint

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Community Beginner ,
Jan 25, 2019 Jan 25, 2019

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That didn't work

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Community Expert ,
Jan 25, 2019 Jan 25, 2019

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That should have worked, as your description strongly suggests a classi overprint issue. Did you select the items prior to going to the attributes panel.

What happens if you do a view >> overprint preview, does the artwork change

Can you post a copy of the file using google drive, dropbox or similar.

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New Here ,
Dec 01, 2021 Dec 01, 2021

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Thank you! Your tip saved me a lot of time

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Advocate ,
Mar 04, 2021 Mar 04, 2021

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Never thought a print setting like that would showup in webexport. Thanks for the tip! Will try to memorize it 🙂

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New Here ,
Jun 01, 2022 Jun 01, 2022

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This worked for me! Thanks

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New Here ,
Jul 28, 2022 Jul 28, 2022

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Totally worked!  Thx for this fix!

 

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New Here ,
May 30, 2023 May 30, 2023

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LATEST

Thanks Mike! This worked!

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Community Beginner ,
Sep 25, 2020 Sep 25, 2020

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Hello, in my case, I went to View > Overprint Preview and noticed my whites were not showing. I remember that I had brought thew outlined text from InDesign, so what I did in Illustrator was, opened pathfinder, and divided all objects. Apparently when you drag from ID into AI, some mask or compund path get added to that grphic.

 

 

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New Here ,
Oct 14, 2020 Oct 14, 2020

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This worked for me - I opened an InDesign-generated PDF in Illustrator, and unwittingly created overprint issues. Your answer solved my problem.

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New Here ,
Aug 31, 2021 Aug 31, 2021

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This worked for me too--thanks!

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New Here ,
Jun 14, 2022 Jun 14, 2022

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Hi Guys, the only thing that worked for me was rasterizing the white vector to a transparent PNG and then exporting it normally. It shows right away in overprint preview.

 

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Community Expert ,
Jun 14, 2022 Jun 14, 2022

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And you didn't try unchecking the overprint in the Attributes panel?

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New Here ,
Jun 14, 2022 Jun 14, 2022

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I did, unfortunately it didnt work for me.

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Community Expert ,
Jun 14, 2022 Jun 14, 2022

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Even if you have not selected an object, the Overprint can be checked and deselected.

That does not mean that non selected objects lose that attribute. 

Did you select that object and then deselect the option?

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