White turns to black

New Here ,
Sep 28, 2020 Sep 28, 2020

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Anything white in my file suddenly turns black. Seemingly at random, then it turns back to normal.Screen Shot 2020-09-28 at 10.24.50 AM.png

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correct answers 1 Correct Answer

Adobe Community Professional , Sep 28, 2020 Sep 28, 2020
https://helpx.adobe.com/illustrator/kb/gpu-performance-errors-troubleshooting-workarounds.html Since we do not know all the details of your setup, best I can do to help is provide the link above which should answer all your questions.

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New Here ,
Sep 28, 2020 Sep 28, 2020

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Please delete this post. Adobe forums posted with the wrong user account.

 

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Adobe Community Professional ,
Sep 28, 2020 Sep 28, 2020

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  1. Does your computer fall in the OS & hardware system requirements
    https://helpx.adobe.com/illustrator/system-requirements.html
  2. Restart your computer
  3. Update your plugins lets us know if you have any installed
  4. Ctrl E to toggle off GPU preview

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New Here ,
Sep 28, 2020 Sep 28, 2020

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Aha! Ctrl-E does the trick! Is there a way to set a preference where I don't have to Ctrl-E at all?

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Adobe Community Professional ,
Sep 28, 2020 Sep 28, 2020

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https://helpx.adobe.com/illustrator/kb/gpu-performance-errors-troubleshooting-workarounds.html

Since we do not know all the details of your setup, best I can do to help is provide the link above which should answer all your questions.

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New Here ,
Sep 28, 2020 Sep 28, 2020

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Screen Shot.JPGAnything white in my file suddenly turns black. Seemingly at random, then it turns back to normal.

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