Why are my guides disappearing when I select them?

Engaged ,
Feb 18, 2020 Feb 18, 2020

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(Mac Catalina, Illus. 24.0.1)

 

Why are my guides disappearing when I select them?

 

If I click on my artboard they reappear.

 

What's going on?

 

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correct answers 1 Correct Answer

Adobe Community Professional , Aug 14, 2020 Aug 14, 2020
Vote here: https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/39740689-realtime-preview-makes-rulers-and-objects-disappea And you can use these workarounds in the meantime: Switch to Outline preview or CPU preview to see what you are moving and creating a special layer for guides and putting the layer in outline preview works too.

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Adobe Community Professional ,
Feb 18, 2020 Feb 18, 2020

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Does View > Show Edges help?

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Engaged ,
Feb 18, 2020 Feb 18, 2020

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No, but I'm beginning to think I'm working on a corrupted file. Any new file I create does not appear to have this problem.

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New Here ,
Jan 27, 2021 Jan 27, 2021

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Thanks Kurt! Show/Hide Edges (ctrl+H) did the trick for me. Toggling the Real Time Drawing setting on and off did not prevent the guides from vanishing, neither did switching from Previewing on CPU or GPU. 

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New Here ,
Mar 01, 2021 Mar 01, 2021

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 Previewing on CPU worked for me

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New Here ,
Mar 30, 2021 Mar 30, 2021

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This worked for me as well. My guide would disappear when I tried to align it to a path or anchor point. View>GPU Preview worked.

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Adobe Community Professional ,
Feb 18, 2020 Feb 18, 2020

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Are you sure you have Illustrator 24.0.1?

In the most recent update 24.1 there is a feature Real Time Drawing, which shows you the preview of objects while moving.

But the preview of a guide or other objects that have no fill or stroke or an object with a white fill and no stroke means that they disappear when moved.

Looks like a bug to me. Switch to Outline preview or CPU preview to see what you are moving seems a workaround

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Community Beginner ,
Dec 10, 2020 Dec 10, 2020

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I actually only saw my guides when dragging them once Real Time Drawing was turned off.

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New Here ,
Dec 10, 2020 Dec 10, 2020

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Thank you so much for mentioning this. I am using Adobe illustrator 2021 version 25.0.1 and I couldn't figure out why my guides kept disappearing when moving to save my life. I hardly ever chance system preferences so I'm not sure if it noticed the "Real-time Drawing and Editing" option in previous versions. However, in previous versions, I never had the disappearing guide issue while moving them. Now I'm curious as to what "Real-time Drawing and Editing is and why is it needed. As for now, I will keep it unchecked since turning it off seemed to solve the problem. Thanks for mentioning! 

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New Here ,
Dec 10, 2020 Dec 10, 2020

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I am honestly not sure how to edit my posted reply but I meant to say I hardly ever change system settings not chance* typo. 

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New Here ,
Dec 11, 2020 Dec 11, 2020

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Thank you! I've been trying to figure this out like a crazy person! lol Yep.. turned off "real time drawing" & it solved it. Im so happy right now, thanks!

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New Here ,
Apr 08, 2021 Apr 08, 2021

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Yup, that did it for me, too. For reference: 

  • [Windows] Choose Edit > Preferences > Performance > Real-Time Drawing and Editing.
  • [macOS] Choose Illustrator > Preferences > Performance > Real-Time Drawing and Editing.

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Advocate ,
Feb 18, 2020 Feb 18, 2020

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check the layer colour. maybe your layer is 'white' so when you select a guide it shows its selection colour of white / dissapears? 

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Explorer ,
Jul 24, 2020 Jul 24, 2020

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I'm on version 24.2.1, Windows Pro 10 x64, and have the same problem which was occuring in the previous versions too. Whenever I select the guides, they disappear and it's pretty difficult to position them where I need them to be. The edges are showing, so this is not causing the problem. Anyone who found out how to sort this? And the layer colour and the colour of the guide are definitely not the same. I can see the guides fine as long as I'm not selecting/moving them. Which really beats the point of them if I can't easily place them where they need to be.

-- * -- [sarcasm] Tiny font size and no colour coding in Adobe apps? What a fantastic idea! [/sarcasm] --*--

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Adobe Community Professional ,
Jul 24, 2020 Jul 24, 2020

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See the answer by Ton.

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Explorer ,
Jul 24, 2020 Jul 24, 2020

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Aha, yes. It works on a CPU preview. Pretty foolish to have to go around this...

-- * -- [sarcasm] Tiny font size and no colour coding in Adobe apps? What a fantastic idea! [/sarcasm] --*--

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Community Beginner ,
Aug 14, 2020 Aug 14, 2020

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I just updated to the latest version of Illustrator 24.2.3 and yes, when you click to move a guide... be that a guide you created from a shape or simply one you have dragged out from the ruler ... it vanishes. 

 

Once again, I'm going to have to move to a legacy version of Illustrator.

 

I can't count the number of times I have had to do this. I keep hoping that when I update there's not going to be a bug that renders is useless... well, this is one of those bugs.

 

For an illustrator like me  - who needs precision - and uses guides on a daily basis ... it's now completely USELESS.

 

I dream of a day when the team at Adobe stop destroying their own apps.

They have all got worse in my opinion...  bar none. 

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Community Beginner ,
Aug 14, 2020 Aug 14, 2020

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I just updated to the latest version of Illustrator 24.2.3 and yes, when you click to move a guide... be that a guide you created from a shape or simply one you have dragged out from the ruler ... it vanishes. 

 

Once again, I'm going to have to move to a legacy version of Illustrator.

 

I can't count the number of times I have had to do this. I keep hoping that when I update there's not going to be a bug that renders is useless... well, this is one of those bugs.

 

For an illustrator like me  - who needs precision - and uses guides on a daily basis ... it's now completely USELESS.

 

I dream of a day when the team at Adobe stop destroying their own apps.

They have all got worse in my opinion...  bar none. 

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Adobe Community Professional ,
Aug 14, 2020 Aug 14, 2020

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Vote here:

https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/39740689-realtime-previ...

And you can use these workarounds in the meantime:

Switch to Outline preview or CPU preview to see what you are moving and creating a special layer for guides and putting the layer in outline preview works too.

 

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Community Beginner ,
Aug 14, 2020 Aug 14, 2020

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Appreciate the work-around Ton thanks. 

 

Just noticed when you move text - the bounding box vanishes as well.

 

Do Adobe not understand their users?.. after all this time. We need bounding boxes/guides/edges so we can align items -- Not sure I understand the justification for all this removal of edges/boxes/etc 

 

Anyway... nothing will change., it never does. So we're stuck with it. 

 

LEGACY version here I come.. again. 

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Adobe Community Professional ,
Aug 14, 2020 Aug 14, 2020

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Just noticed when you move text - the bounding box vanishes as well.

That has always been like that.

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Community Beginner ,
Aug 14, 2020 Aug 14, 2020

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I don't think it has - but you're the expert. So I bow to your knowledge

[bowing]

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Adobe Community Professional ,
Aug 14, 2020 Aug 14, 2020

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🙂

Always is as far as I can check (CS4)

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Explorer ,
Aug 14, 2020 Aug 14, 2020

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Isn't it amazing when we buy top notch GPUs and then have to go clicking Ctrl+E just to see the guidelines when we need to set up? I bought Affinity design, maybe it's time to start using it more often.

-- * -- [sarcasm] Tiny font size and no colour coding in Adobe apps? What a fantastic idea! [/sarcasm] --*--

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New Here ,
Apr 13, 2021 Apr 13, 2021

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