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Why does Illustrator keep coming to front on Mac OS X High Sierra

New Here ,
Nov 19, 2020

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Illustrator constantly pops up in front of other applications and it's very annoying. 

Nothing seems to prevent it apart from quitting and not using the app. 


I've tried hiding the app, minimising windows to the dock - but nothing stops it coming to the front - causing me annoying hassle if I'm in the middle of typing an email or moving a file. 

I am running illustrator 24.2.3

on a Mac mini 2012 i7

with MacOS High Sierra 10.13.6


I hope someone can please advise a solution

 

 

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Why does Illustrator keep coming to front on Mac OS X High Sierra

New Here ,
Nov 19, 2020

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Illustrator constantly pops up in front of other applications and it's very annoying. 

Nothing seems to prevent it apart from quitting and not using the app. 


I've tried hiding the app, minimising windows to the dock - but nothing stops it coming to the front - causing me annoying hassle if I'm in the middle of typing an email or moving a file. 

I am running illustrator 24.2.3

on a Mac mini 2012 i7

with MacOS High Sierra 10.13.6


I hope someone can please advise a solution

 

 

TOPICS
Bug

Views

59

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 19, 2020 0
Adobe Employee ,
Nov 27, 2020

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Hi Brian,

 

Apologies for the delayed response. This is not the usual behavior of the app. Please try resetting the preferences of the app & see if it helps. You may follow the instructions below to do that:

  • Close all Adobe applications. 
  • Go to locations 
  • ~/Library/Caches 
  • ~/Library/Application Support/Adobe 
  • ~/Library/Preferences 
  • Rename  Adobe Illustrator, com.adobe.illustrator and Adobe Illustrator 24 Settings folders to   Adobe Illustrator.old, com.adobe.illustrator.old and Adobe Illustrator 24 Settings.old 
  • Launch Illustrator from the Creative Cloud.

 

**Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. This way all your old settings will be saved in .old folders and Illustrator will recreate new folders with default settings.

Hope it helps.

 

Regards,

Ashutosh

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