Highlighted

Why Font(HelveticaNeue Bold, HelveticaNeue) show * in Adobe Illustrator CC 2021 25.0.0.60 for Window

New Here ,
Nov 18, 2020

Copy link to clipboard

Copied

I've install Font

- HelveticaNeue Bold

- HelveticaNeue Regular

 

but it is not working, showing *, please help me 😞

TOPICS
Bug

Views

35

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Why Font(HelveticaNeue Bold, HelveticaNeue) show * in Adobe Illustrator CC 2021 25.0.0.60 for Window

New Here ,
Nov 18, 2020

Copy link to clipboard

Copied

I've install Font

- HelveticaNeue Bold

- HelveticaNeue Regular

 

but it is not working, showing *, please help me 😞

TOPICS
Bug

Views

36

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 18, 2020 0
Adobe Community Professional ,
Nov 19, 2020

Copy link to clipboard

Copied

You are opening a file you received from someone else and the font shows like that?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 19, 2020 0
New Here ,
Nov 19, 2020

Copy link to clipboard

Copied

you can check the photo showing on the first post

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 19, 2020 0
Adobe Community Professional ,
Nov 20, 2020

Copy link to clipboard

Copied

The screenshot explains nothing.

I want to know what leads to this.

 

So are you opening a file you received from  someone else?

 

Regarding images: please don't attach them, but embed them in your post.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 20, 2020 0
Met0D4D LATEST
Community Beginner ,
Nov 20, 2020

Copy link to clipboard

Copied

The * is not showing the font installed, it's showing that it's NOT installed.

How did you install, by using the built-in installer (right mouse click-> install), or by physically dragging into font folder?

If the latter how do you know it's a valid font file?

What's the suffix?

If this came from a Mac it may not be Windows compatible.

What's the file size? - if it's zero or very small it's probably corrupted or an old font format.

If it was sent by email unZipped, it may have become corrupted.

I'm curious why Illy isn't asking you if you want to Activate missing fonts...

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 20, 2020 0
Resources