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Why my Adobe Illustrator slow/quits in opening files & moving/copying with more than 10 artboards?

Explorer ,
Jul 14, 2020

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Why is my Adobe Illustrator slow/quits in opening files & moving/copying items with more than 10 artboards?

The file is 1GB and when I open it, my illustrator always crashes or quits or stops working.
The other file is 890MB.

Is there a problem with my ram?
If I upgrade it, will it fix my problem?

wanderella_vlogs_0-1594715207801.png

wanderella_vlogs_1-1594715219035.png



I only open Adobe Illustrator, Google Chrome, WhatsApp, and Spark. I usually close them after I got what I need so only Illustrator is left. 

Adobe Community Professional
Correct answer by Monika Gause | Adobe Community Professional

8 GB of memory is just barely the minimum.

https://helpx.adobe.com/illustrator/system-requirements.html

TOPICS
Bug, Draw and design, Feature request, How to, Import and export, Performance, Print and publish, Sync and storage, Tools, Type

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Why my Adobe Illustrator slow/quits in opening files & moving/copying with more than 10 artboards?

Explorer ,
Jul 14, 2020

Copy link to clipboard

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Why is my Adobe Illustrator slow/quits in opening files & moving/copying items with more than 10 artboards?

The file is 1GB and when I open it, my illustrator always crashes or quits or stops working.
The other file is 890MB.

Is there a problem with my ram?
If I upgrade it, will it fix my problem?

wanderella_vlogs_0-1594715207801.png

wanderella_vlogs_1-1594715219035.png



I only open Adobe Illustrator, Google Chrome, WhatsApp, and Spark. I usually close them after I got what I need so only Illustrator is left. 

Adobe Community Professional
Correct answer by Monika Gause | Adobe Community Professional

8 GB of memory is just barely the minimum.

https://helpx.adobe.com/illustrator/system-requirements.html

TOPICS
Bug, Draw and design, Feature request, How to, Import and export, Performance, Print and publish, Sync and storage, Tools, Type

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52

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Jul 14, 2020 0
Adobe Community Professional ,
Jul 14, 2020

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Hi, could you tell us where your files are saved? Support for external memory or on your iMac?

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Jul 14, 2020 1
Explorer ,
Jul 19, 2020

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It's save it the desktop. No support for external memory. 

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Jul 19, 2020 0
Adobe Community Professional ,
Jul 14, 2020

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8 GB of memory is just barely the minimum.

https://helpx.adobe.com/illustrator/system-requirements.html

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Jul 14, 2020 1
Explorer ,
Jul 19, 2020

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Thank you so much. I am planning on upgrading to add 2 more 16GB RAM. I will update you once resolved.

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