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Word missing after create outline

New Here ,
Jul 09, 2020

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I have an issue when I try to create outline in AI, attach here with the video, after I create outline the word "5" is disappear !! hope any 1 can advise, thanks.

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Bug, Draw and design, How to

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Word missing after create outline

New Here ,
Jul 09, 2020

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I have an issue when I try to create outline in AI, attach here with the video, after I create outline the word "5" is disappear !! hope any 1 can advise, thanks.

TOPICS
Bug, Draw and design, How to

Views

79

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Jul 09, 2020 0
New Here ,
Jul 13, 2020

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I have the same problem ever since updating to 2020.
so do the rest of my team on either platforms, Windows or Mac.

This is awful and causes printing errors rejects and loss of money.

Please help

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Jul 13, 2020 0
mordielk LATEST
New Here ,
Jul 13, 2020

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I would like to add the file representing the bug of creating outlines in Illustrator 2020.

Note that this problem started only after updating to 2020.

When you open the file, please see that on the left I re-typed the text and played for 50 minutes to get it right.

On the right is the problem text, untouched yet for you to inspect.

Please solve this bug as it is a big issue for us.

Thanks,

Here is the link for downloading the file:

Sample Illustrator file with fonts 

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Jul 13, 2020 0
Adobe Community Professional ,
Jul 13, 2020

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The issue has been reported a couple of times in this forum and at least one time I could clearly reproduce it.

 

I would strongly recommend to post a bug report and include sample .ai files, so some engineers may be able to find out the reasons for this misbehaviour.

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Jul 13, 2020 0