Workspaces Broken - No Toolbars, Can't Create or Recall Workspaces (Ilustrator CC 2020)

Contributor ,
Nov 26, 2020 Nov 26, 2020

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Hi

After everything working fine yesterday, I opened Illustrator CC 2020 this mornign to discover I had no toolbars.

 

All my Workspaces are still listed in the Workspaces dropdown menu, but I can't recall them, or create new ones, or reset the selected one.

 

I need to fix this urgently as I have client work waiting.

 

If anyone can help, I'd be grateful!

 

Thanks in advance
Richard

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Contributor , Nov 26, 2020 Nov 26, 2020
Hi MonikaThanks for your reply. I backed up my Settings folder, uninstalled and reinstalled Illustrator, restored my Settings folder, and everything seems to be working again.Richard

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Contributor ,
Nov 26, 2020 Nov 26, 2020

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The Edit link is broken so can't update post. Here's a screenshot:

Capture.JPG

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Adobe Community Professional ,
Nov 26, 2020 Nov 26, 2020

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If resetting the preferences doesn't help, then please contact Customer Care. They can log into your system.

https://helpx.adobe.com/contact.html

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Contributor ,
Nov 26, 2020 Nov 26, 2020

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Hi Monika

Thanks for your reply. I backed up my Settings folder, uninstalled and reinstalled Illustrator, restored my Settings folder, and everything seems to be working again.

Richard

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