XP-PEN G640 pressure not available in illustrator

[Luke Northeast]

Hello,

I am running the latest version of Ai on a brand new macbook pro. The pen pressure is not available (greyed out) in illustrator. I have uninstalled/reinstalled illustrator and downloaded the latest drivers for the pen with no results. Table settings show pressure is working fine. Please help! 

 - Luke

[Monika Gause · Accepted solution]

There are special settings you need to check in Mac OS when installing a tablet. It's not straightforward. I would suggest you contact the support and have them guide you through it.

If it still does not work after following the instructions, try and install a Wacom driver on top of that, which is a hack that has worked for a lot of people.