XP-PEN G640 pressure not available in illustrator

New Here ,
Feb 15, 2021 Feb 15, 2021

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Hello,

I am running the latest version of Ai on a brand new macbook pro. The pen pressure is not available (greyed out) in illustrator. I have uninstalled/reinstalled illustrator and downloaded the latest drivers for the pen with no results. Table settings show pressure is working fine. Please help! 

 - Luke

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Draw and design

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correct answers 1 Correct Answer

Adobe Community Professional , Feb 15, 2021 Feb 15, 2021
There are special settings you need to check in Mac OS when installing a tablet. It's not straightforward. I would suggest you contact the support and have them guide you through it. If it still does not work after following the instructions, try and install a Wacom driver on top of that, which is a hack that has worked for a lot of people.

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Adobe Community Professional ,
Feb 15, 2021 Feb 15, 2021

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There are special settings you need to check in Mac OS when installing a tablet. It's not straightforward. I would suggest you contact the support and have them guide you through it.

 

If it still does not work after following the instructions, try and install a Wacom driver on top of that, which is a hack that has worked for a lot of people.

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