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Zoom in not working with shortcut in Illustrator / Photoshop

New Here ,
Nov 03, 2020

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Hi guys,

 

I have a small issue with zoom in shortcut (ctrl + ) in Illustrator and Photoshop.

In the last 24 hrs I had to sign out and log in in Windows to have active the zoom in shortcut.

It happens randomly because it's working until ...is not. Even if I close and restart the applications or turn off and on my keyboard is still not working. Only the log off is fixing this annoying small issue.

Zoom out and all other shortcuts are working perfectly.

Does anyone else have this issue?

 

Thanks
Radu

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Zoom in not working with shortcut in Illustrator / Photoshop

New Here ,
Nov 03, 2020

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Hi guys,

 

I have a small issue with zoom in shortcut (ctrl + ) in Illustrator and Photoshop.

In the last 24 hrs I had to sign out and log in in Windows to have active the zoom in shortcut.

It happens randomly because it's working until ...is not. Even if I close and restart the applications or turn off and on my keyboard is still not working. Only the log off is fixing this annoying small issue.

Zoom out and all other shortcuts are working perfectly.

Does anyone else have this issue?

 

Thanks
Radu

TOPICS
Bug, Tools

Views

29

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 03, 2020 0
Adobe Community Professional ,
Nov 03, 2020

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Try resetting Photoshop Preferences it may help:

Hold down the following keyboard shorcut and launch Photoshop:

macOS

  • command + option + shift

Windows

  • ctrl + alt + shift

https://helpx.adobe.com/photoshop/using/preferences.html

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New Here ,
Nov 03, 2020

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Just happened again in PS and I tried to reset the preferences...is Zoom In is still not working.

I had the AI opened and the same issue in there and resetting preferences is not working.

Apparently, this zoom-in issue happens in both apps at the same time ...weird 

Zoom In is working now after I signed out from Windows and log in back again.

Weird ...

Not a major issue but is annoying to do the sign off a few times per day.

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