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Challenge Viewing Photos InCopy

New Here ,
Mar 06, 2024 Mar 06, 2024

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In Incopy when viewing the document, if a duplicate headshot is being used next to a class description, the headshot is showing as a box that is grayed out and when printing inhouse on printer, the gray box prints versus actual photo - any suggestions?

 

We have checked our viewer display performance settings and on typical or high quality display still grayed out.

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Engaged ,
Apr 08, 2024 Apr 08, 2024

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Check the "Links" panel and make sure everything looks correct. Also make sure that it isn't related to access to an image server.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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