• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

InCopy crashing when checking in content

New Here ,
Oct 26, 2018 Oct 26, 2018

Copy link to clipboard

Copied

I work on IT Helpdesk. A user has installed InCopy v14 on her windows 7 PC. When checking content in, InCopy freezes - she then has to shut down the exe in task manager to clear it. She is Windows 7 enterprise, SP1, Intel Core i5-6200 U CPU, 7.43 usable RAM from * GB capacity, 64 bit OS. Any advice on what might be the cause and solution please? Thanks

Views

293

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Nov 12, 2018 Nov 12, 2018

Copy link to clipboard

Copied

LATEST

Hi Matt,

Are these files saved on an external server? Is it happening specifically with her machine? If yes, you can check the permissions set for the user account.

Thanks,

Om

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines