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InCopy insists updates are required when no one else is editing

New Here ,
Apr 05, 2019 Apr 05, 2019

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I have a user who is working on text in InCopy, he will make some edits and then check them in, then a little later (as short as a couple of minutes) he will come back to make another edit and it will insist that he needs to update even though no one else has looked at that file in a week. This was mostly just an annoyance as the update would run and no new edits would come with it and he would just keep going about his work, but yesterday it destroyed some of his edits on the update reverting to his previous check in. Any ideas on what would be causing this?

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Mentor ,
Apr 12, 2019 Apr 12, 2019

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To prevent editing losses enable track changes and use it some backup software.

InCopy Help | Tracking and reviewing changes

Backup Software & Data Protection Solutions - Acronis

Remember, never say you can't do something in InDesign, it's always just a question of finding the right workaround to get the job done. © David Blatner

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Community Expert ,
Apr 18, 2019 Apr 18, 2019

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Is there an InDesign user editing the layout that contains the story?

Or is there another user with access to this file that has the same username?

AM

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