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Is there an option to block or unblock sticky notes in InCopy?
One of our user is saying that he cant copy the text/ comments in the sticky notes in the article made by the translator? i thought that the translator might have locked the comments to be copied.
Thanks in advance for your reply.
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Hi,
Can you confirm the version of the software and the operating system you are using?
Were the notes added directly in by translator or as a result of refreshing link to external file?
A screenshot would help if you can.
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Can the notes be converted to text?
as described in https://helpx.adobe.com/ie/incopy/using/using-editorial-notes.html
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Thanks Eric! I'll advise the user to try this and will let you know if this works. Thanks again.
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When he clicked the notes to bring the dialogue box, there are only 3 notes showing up.
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and there are more than that in the story? You are sure that the document does not contain multiple stories?
Is the content linked to an external source?
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Its actually a whole book. A translator made the translation in a comment and she routed it to the designer/ editor to change the text from English to Spanish.
And there were no linked to an extrenal course.
Thank you.
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I was not able to recreate your issue. I can see all the notes, I can release them, copy/paste.
Have you tried on a different computer, just to compare?
You will need to contact your local technical support