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Not a valid InDesign Interchange document

New Here ,
Dec 15, 2022 Dec 15, 2022

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Recently switched from a Windows to Mac. Went to open an .indd file in InCopy (via Dropbox on desktop) that a co-worker prepared on his Mac, and the text is missing on most of the pages. When I go to check out one of the blank pages, I get the "Not a valid InDesign Interchange doucment" message. 

 

The .indd file is not an online-only copy. I simply double-click it from the Mac Finder to open it in InCopy. Never had this issue when I was using a Windows and the same Dropbox account, files, etc.

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Check in check out , Sync and storage

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Community Expert ,
Dec 16, 2022 Dec 16, 2022

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Make sure that all files are fully sync'ed locally. Best way to do that is to turn off any smart sync features in Dropbox.

 

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New Here ,
Dec 16, 2022 Dec 16, 2022

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Worked like a charm - thanks!

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Community Expert ,
Dec 16, 2022 Dec 16, 2022

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Glad you got it sorted. Note this holds for all cloud-based services such as Google Drive and OneDrive.

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