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1

Overflow Issue on Mac

Community Beginner ,
Jun 12, 2024 Jun 12, 2024

Hello, I have been having an issue with InCopy creating overflow where it shouldn't be. For example, if I check out a text box with 5 lines and delete a word, the last two lines disappear and I am not able to write more than 3 lines. When opening the file on other computers, every line is visible. But then once I go back to my computer the lines disappear again. I've tried uninstalling and reinstalling InCopy, but the issue persisted.

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Community Expert ,
Jun 12, 2024 Jun 12, 2024

Screenshots and system specs please. Also, are you checking out stories? Are you using Assignments? Do you have the identical fonts the InDesign user has?

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Community Beginner ,
Jun 19, 2024 Jun 19, 2024

Hello, apologies for the delayed response. I have the identical fonts the InDesign User has. Here is an example of an edit causing overflow. The issue persists whether I check out items in story view or layout. I tried reapplying the paragraph style, but that didn't seem to make a difference, either. I also checked for no break characters, and didn't see any. I'm working with InCopy 19.4 on an M2 Mac. Let me know if there is other information I can provide!

 Screenshot 2024-06-19 at 3.35.27 PM.pngexpand image

Screenshot 2024-06-19 at 3.32.53 PM.pngexpand image

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Community Beginner ,
Jun 19, 2024 Jun 19, 2024
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The copyfit line visible in the story view only appears on my computer. When others open the InCopy file, it doesn't appear.

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