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Problem managing texts with different linux fileshares

New Here ,
May 17, 2017 May 17, 2017

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Hello,

we got a problem managing/editing texts in Incopy over different fileshares on a linux server.

We are using Incopy 2017 and Indesign 2017.

The Problem:

Texts from Volume 1 will be connected to a Incopy file on Volume 3.

The text can be displayed, but not managed.If you click on the text, we get the following message: Textfile could not be opened.

If the textfile is located on the same Volume the textfile could be managed.

Any ideas?

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correct answers 1 Correct answer

New Here , May 17, 2017 May 17, 2017

This should be the answer?

Adobe doesn´t use UNC-paths?

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Community Expert ,
May 17, 2017 May 17, 2017

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I think you’ve pretty much already answered your own question.

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New Here ,
May 17, 2017 May 17, 2017

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This should be the answer?

Adobe doesn´t use UNC-paths?

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May 31, 2017 May 31, 2017

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Hi Sebastian,

Would suggest you to use the same volume. It seems to be an issue with the path/permission. I believe that's what Bob meant. You can check this link for the detail workflow: Understand a basic managed-file workflow in InDesign

Regards,

Om

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