Cannot open file "". Adobe InCopy may not support the file format, a plug-in that supports the file format may be missing, or the file may be open in another application.

New Here ,
Apr 10, 2018 Apr 10, 2018

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Hello,

I recently made changes to a file and saved it. Then I try to open it again and got this message: Cannot open file "". Adobe InCopy may not support the file format, a plug-in that supports the file format may be missing, or the file may be open in another application.

I thought it might be open elsewhere, so I made a copy file and still can't open that (with name change). There are no hidden files anywhere in the folder.

Can anyone help? I cannot spend more time on it as it's a time urgent project!

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Most Valuable Participant ,
Apr 10, 2018 Apr 10, 2018

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What kind of file is it?

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New Here ,
Apr 10, 2018 Apr 10, 2018

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This is the file name: 01_1801966_Vol_I_2013_E-12.icml

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Most Valuable Participant ,
Apr 10, 2018 Apr 10, 2018

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Is this a stand alone ICML file or is it already placed in an InDesign file?

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New Here ,
Apr 10, 2018 Apr 10, 2018

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Already "linked" to an icma/indd file. But when I try to relink them, it says "not an InDesign exchange format".

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Most Valuable Participant ,
Apr 11, 2018 Apr 11, 2018

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What version of InDesign? What version of InCopy?

This is starting to sound like a version problem.

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New Here ,
Apr 11, 2018 Apr 11, 2018

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13.01 But I also tried with the previous version and also the 2017 version.

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Advisor ,
Apr 19, 2018 Apr 19, 2018

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Does an earlier back-up of the file work?

I've only seen that message when an old version of IC  is trying to open a newer ICML file, or an old ID version is trying to place a newer ICML file.

More commonly, I've seen that message when someone manually changes the filename extension from something ID/IC can't deal with. (Maybe not you, but someone else?) Less often, when the file is munged.

If the file worked before, I'd go to a backup.

AM

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Adobe Employee ,
May 01, 2018 May 01, 2018

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Hi meiw,

Were you able to get the file by following above-mentioned suggestions? Please feel free to report if you need further assistance.

Regards,

Om

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