ICMA files will not open

[jeffreyb83426777]

We are current using InDesign CC and InCopy 13.0.1. We are able to open ICML and Indd files but not ICMA files. When we double click the file, or open through File>Open, InCopy launches but no window opens. I have read many threads and tried everything that I could find, please advise.

[amaarora]

Hi,

Can you share the icml/indd and the icma files/folders with me at amaarora@adobe.com?

-Aman

[Chad Chelius]

Were the assignments created using InDesign 13.0.1? The assignment file is just a container for the .icml files. Can you try creating a brand new assignment to see if you can open it?

[Mike Witherell]

Have you tried resetting preferences? Many of the details in my troubleshooting guide would be worth a try in InCopy:

InDesign CC 2018 troubleshooting how-to guide

[AnneMarie Concepcion]

Any resolution on this?