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Keyboard Issues

New Here ,
Dec 17, 2018 Dec 17, 2018

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I finally was able to update to InCopy 14.0. But when I open and check out an assignment, many of the keys on my keyboard don't work like Enter, Delete and Backspace. I can't get any keyboard shortcuts to work either. Thanks for any ideas any of you may have.

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correct answers 1 Correct answer

Feb 12, 2019 Feb 12, 2019

Hi Amy,

You can try resetting the Preferences and check if that fixes the problem. Here's a help article with more details: InCopy Help | Customizing preferences and defaults

Regards,

Om

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Feb 12, 2019 Feb 12, 2019

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Hi Amy,

You can try resetting the Preferences and check if that fixes the problem. Here's a help article with more details: InCopy Help | Customizing preferences and defaults

Regards,

Om

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