Problem managing texts with different linux fileshares

[sebastiant36694361]

Hello,

we got a problem managing/editing texts in Incopy over different fileshares on a linux server.

We are using Incopy 2017 and Indesign 2017.

The Problem:

Texts from Volume 1 will be connected to a Incopy file on Volume 3.

The text can be displayed, but not managed.If you click on the text, we get the following message: Textfile could not be opened.

If the textfile is located on the same Volume the textfile could be managed.

Any ideas?

[BobLevine]

I think you’ve pretty much already answered your own question.

[sebastiant36694361 · Accepted solution]

This should be the answer?

Adobe doesn´t use UNC-paths?

[Om Nath Jha]

Hi Sebastian,

Would suggest you to use the same volume. It seems to be an issue with the path/permission. I believe that's what Bob meant. You can check this link for the detail workflow: Understand a basic managed-file workflow in InDesign

Regards,

Om