Word count missing from InCopy

[danieller3071696]

I recently bought a new laptop and installed InCopy, but the word count I usually see at the bottom of my window is missing. I already tried resetting my workspace, changing my display, trying a different workspace, and going to window---copyfit. But none of that worked. If I knew what the tool was called and where it was in the menu, I could just drag it out and place it myself, but I can't seem to find it anywhere.

[BobLevine]

Window > Copyfit info

[danieller3071696]

I already did that. It didn't work.

[BobLevine]

Are you sure it’s not off the screen? Do you use dual monitors? Are you on Mac or Windows? If Mac, turn on the application frame.

[danieller3071696]

Yeah I'm sure. I have a PC laptop, no dual screens. It used to appear down below.

[BobLevine · Accepted solution]

If you’ve tried everything else, you may need to reset your preferences.

https://forums.adobe.com/thread/526990

That’s for InDesign but works the same in InCopy

[danieller3071696]

Thank you so much! That did it.

[BobLevine]

Yeah, it’s a scorched earth thing so I don’t usually recommend it unless everything else fails.