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Hallo zusammen,
ich nutze ein MacBook Air (Anfang 2015) mit macOS Monterey. Die aktuelle InDesign-Version ist nicht mehr kompatibel mit meinem System, und in der Creative Cloud App wird mir keine ältere Version zum Download angeboten.
Ich suche daher dringend eine Möglichkeit, InDesign 18.5 oder 17.x zu installieren.
Mein Abo ist aktiv, und die Creative Cloud App ist auf dem neuesten Stand. Der Chat-Support konnte mir bisher leider nicht weiterhelfen.
Hat jemand einen direkten Download-Link oder einen Tipp, wie ich an eine ältere Version komme?
Vielen Dank im Voraus!
Hi @dchr:
I'm sure your support representative explained the N, N-1 policy to you but for others seeing this thread down the road:
https://helpx.adobe.com/support/programs/cc-support-policy.html
The only option to obtain installers is to plead your case (again) with Adobe directly—17 (N-3) and 18 (N-2) aren't available in the CC desktop app and we (this is a user-to-user forum) don't have access to them. Most of the time this is unsuccessful, but once and a while we hear that they were provid
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Hi @dchr:
I'm sure your support representative explained the N, N-1 policy to you but for others seeing this thread down the road:
https://helpx.adobe.com/support/programs/cc-support-policy.html
The only option to obtain installers is to plead your case (again) with Adobe directly—17 (N-3) and 18 (N-2) aren't available in the CC desktop app and we (this is a user-to-user forum) don't have access to them. Most of the time this is unsuccessful, but once and a while we hear that they were provided.
The alternative is updating your Mac (system requirements: https://helpx.adobe.com/indesign/system-requirements.html) or if this is a brand new subscription within the cancellation window, to cancel the subscription: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.
~Barb
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I'll be a bit more blunt than Barb. You cannot expect a computer to last forever. Your's is 10 years old and it's time for something new. Even if you could update the operating system my guess is that the rest of the system specifications would not allow InDesign to run.
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I miss you when you aren't around, Bob. Glad you are back! 🤣
~Barb
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The current version of InDesign is supported on Monterey. What kind of compatibility issues are you experiencing? How much RAM do you have?
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@leo.r said: "The current version of InDesign is supported on Monterey. …"
Well yes. I'm on macOS Monterey v12.7.6 and I have installed and running InDesign 2024 v19.5 and InDesign 2025 v20.3.
And I do agree, one reason could be that the amount of your RAM is not sufficient to run InDesign 2024 or 2025.
Nevertheless, the Creative Cloud Desktop App should show the 2024 and 2025 versions of InDesign.
However, it will not show versions below 2024.
Regards,
Uwe Laubender
( Adobe Community Expert )
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Echoing what @leo.r has said, both recent versions (cc2024 v19 and CC2025 v20) are definitely usable in Monterey, so I am also curious what error you might be seeing. That being said, on installing Photoshop it "warns" you that it may not work at its best on Monterey, but even it will still install.
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I'm guessing a ten-year old MacBook Air is going to have other issues, but yeah, I missed that it was running Monterey which I think is the end of the line for that hardware. Kicking the can down the road for a horrible user experience is not something I can possibly recommend.
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Indeed.
That model Air was only available with 4GB or 8GB onboard memory anyway. If they only have 4, they are out of luck, and 8 is not much better.
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