19.2 update still doesn't keep workspace

[JENinATX]

Installed 19.2 and it still wasn't keeping the workspace prefrence. Closed it, removed 18.5.1 and 19.2. and deleted the app data local and roming folders too. Then reinsatlled 19.2

Still doesn't work.

This is extremly frustrating and inconveint to have to reset it every time I open a file.

[Steve Werner]

Are you actually creating a new workspace from the Workspace menu?

The command is Window > Workspace > New Workspace

When that is done, it's stored in a predictable location:

[Mac OS] Mac/Users/UserName/Library/Preferences/Adobe InDesign/Version XX/en_US/Workspaces

[Windows] Users\Username\AppData\Roaming\Adobe\InDesign\Version XX\en_US\Workspaces

You could also copy it from another version of InDesign.

[JENinATX]

yes.

Even created a new one from scratch.

I've used InDesign for decades, first time it happened was when 18 came out.

[Steve Werner]

I have a hunch that you might have to clean up your Creative Cloud installation:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

and then reinstall InDesign.

[HARSHIKA_VERMA]

Hi @JENinATX,

Hope you're doing well!

We would like to follow up on the issue reported. Are you able to resolve the issue by following our expert's suggestion?

Please feel free to update the discussion if you need any further assistance.

We would be happy to help.

Thanks,

Harshika 

[JENinATX]

I was under a deadline last week and didn't get a chance to check it. I'll check it tomorrow. 

[JENinATX]

nope. didn't work.