2025 InDesign Excessive Crashing

[jamiec5349957]

Indesign crashes every 10 minutes. It doesn't matter what I am working on, what commands and short cuts I use, it seems like any time I try to do anything in this program, it crashes. 

It's not just the latest update, it is categorically the buggiest adobe product and I don't think we should be paying for such a subpar application. Please fix this issue asap becuase it's becomming unusable.

[Robert at ID-Tasker]

What platform, OS and InDesign full versions?

[Abhishek Rao]

Hi @jamiec5349957,

Sorry to hear about the crashes! Just to clarify, when you mention the latest update, do you mean InDesign 20.2? Also, could you confirm your OS version, as the expert asked?

When exactly does the crash happen? At launch, while using a tool, or during a specific action? If you see the Adobe Crash Reporter dialog, please submit the report and include your email address. Then, DM me the email you used, so I can check the logs and get it investigated. I could not find any reports under your community email. Reference: Submit Crash Reports.

In the meantime, try these troubleshooting steps and let me know if they help:
InDesign Crashing on Launch

Looking forward to your update!

^

Abhishek

[karenc62466730]

Same, opening a document and I get a fatal error and it crashes. Just upgraded to 20.2.

I'm tired of being a guinea pig for Adobe while paying high price for subscription. I have work to do and this causes huge productivity issues.

System:

Mac Mini M4
MacOS Sequoia 15.3.2 (24D81)

InDesign 20.2 (updated Mar 16, 2025)

EDIT: It's been noted that Typeface is the issue, which is fair, but Typeface isn't the program that was updated recently but rather InDesign. So what broke?

[Robert at ID-Tasker]

EDIT: It's been noted that Typeface is the issue, which is fair, but Typeface isn't the program that was updated recently but rather InDesign. So what broke?

By @karenc62466730

From some other posts - it has been. 

Looks like something has changed in the way InDesign is accessing fonts.

[Dave Creamer of IDEAS]

Sometimes a new software version breaks older utilities even if they don't affect InDesign directly (Magnet)--that's just a fact of software life. Sometimes the main app has changed its callouts to plugins (although this information is usually available prior to release) and sometimes its the plugin company taking programming shortcuts.

It's the users responsibility to make sure the apps are updated. Otherwise, DON'T update. Nobody if forcing a user to update. Font management utilities have always caused problems for new versions. 

[karenc62466730]

All my programs are kept up to date to avoid issues - I have the very latest Typeface - not "old" software. From an operating system standpoint, it's updated to avoid security issues, etc. Saying 'don't update' is an odd bit of advice when you don't know if the update will cause problems or not.

[Dave Creamer of IDEAS]

If one is using a program such as InDesign professionally and everything is working smoothly, I would not update immediately. Options are to have multiple versions of ID installed or, for OS updates, create a bootable drive with software and test that. 

Also, I wasn't referring to "old"--it could be one X.X.X.2 update that solves the problem. 

[Robert at ID-Tasker]

All my programs are kept up to date to avoid issues - 

By @karenc62466730

Unfortunately, in the production environment - it's a VERY bad idea... 

 Saying 'don't update' is an odd bit of advice when you don't know if the update will cause problems or not.

By @karenc62466730

As above - test on a 2nd - non-production machine. 

Not sure how long and how closely have you been reading this forum - but pretty much EVERY time either Adobe or Apple brings new updates - or at the same time = total destruction. 

[Mike Witherell]

Hi Jamie,

The only thing we can advise you is to experiment. Typeface has been mentioned as being a problem with InDesign, so you might try to shut down or remove Typeface app and see if the problem resolves.

Here is a compendium of experimentation in troubleshooting.

[Abhishek Rao]

Hi @karenc62466730,

Could you confirm if this UserVoice thread matches the issue you’re facing? https://adobe.ly/4hJD2YK

If it does, upvote and comment on the thread. Also, the current recommendation is to either revert to an older InDesign version if you need to continue using Typeface or disable Typeface while using 20.2. Let me know if your scenario is different in any way.

Also, if you’re seeing the Adobe Crash Reporter dialog, please submit the crash report with your email address included. Then, DM me that email on the community so I can check the logs and get it investigated. Here’s how to submit it: https://adobe.ly/4hI9SJs.

Looking forward to your update!

^

Abhishek