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Access to InDesign version 16.4

New Here ,
Nov 01, 2022 Nov 01, 2022

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After my PC was autoupdated to InDesign 2023, I lost my version 16.4 which is critical to align with an InDesign 2021 Server. When I choose to install an older version, it only goes back to version 17.0. Is there a way I can install my old version 16.4?

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Community Expert , Nov 01, 2022 Nov 01, 2022

Best bet is to restore from a backup image, but perhaps you don't make those. You also need to unchjeck the box to remove old versions when you install a new one to avoid this problem again in the future.

You can probably get tthe 16.0 installer still on prodesigntools.com, but there is no place to obtain the updaters for the bug fixes as far as I know and you would need to find someone with the updated files to copy.

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Community Expert ,
Nov 01, 2022 Nov 01, 2022

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Best bet is to restore from a backup image, but perhaps you don't make those. You also need to unchjeck the box to remove old versions when you install a new one to avoid this problem again in the future.

You can probably get tthe 16.0 installer still on prodesigntools.com, but there is no place to obtain the updaters for the bug fixes as far as I know and you would need to find someone with the updated files to copy.

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New Here ,
Dec 18, 2022 Dec 18, 2022

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Hello, 

i have quit the same problem, but the page prodesigntools.com doesn't work. No chance to get the installer for the Indesigner Version 16.4. Any other ideas how i could get the Version 16.4? 

Thx 

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Community Expert ,
Dec 19, 2022 Dec 19, 2022

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You may be able to get it from Customer Support at Adobe (We're just users here like you). They are supposed to have access to old versions if you have a valid use case for needing one.

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New Here ,
Jan 25, 2023 Jan 25, 2023

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Customer service will NOT give access to older versions (at least not 16.4 or older). I can confirm this because they just refused it to me.

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Community Expert ,
Jan 25, 2023 Jan 25, 2023

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I believe that customer service should provide 16.0 (the original release of InDesign CC 2021) but not provide the incremental updates. It's best to backup your operating system if you know you'll need to restore more than the most recent 2 releases.

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