Access to InDesign version 16.4

[TedAllenMiller]

After my PC was autoupdated to InDesign 2023, I lost my version 16.4 which is critical to align with an InDesign 2021 Server. When I choose to install an older version, it only goes back to version 17.0. Is there a way I can install my old version 16.4?

[Peter Spier · Accepted solution]

Best bet is to restore from a backup image, but perhaps you don't make those. You also need to unchjeck the box to remove old versions when you install a new one to avoid this problem again in the future.

{Response modified by MOD}

[bunnika]

Hi.
if I had another machine with version 16.4. What folders should I copy?

Thanks.

[Peter Spier]

Copy the entire Version 16 program folder from the Program Files folder on Windows or the Applications folder on Mac.

[Cedric27627257yifb]

Hello, 

i have quit the same problem, but the page prodesigntools.com doesn't work. No chance to get the installer for the Indesigner Version 16.4. Any other ideas how i could get the Version 16.4? 

Thx 

[Peter Spier]

You may be able to get it from Customer Support at Adobe (We're just users here like you). They are supposed to have access to old versions if you have a valid use case for needing one.

[kellyk25]

Customer service will NOT give access to older versions (at least not 16.4 or older). I can confirm this because they just refused it to me.

[Steve Werner]

I believe that customer service should provide 16.0 (the original release of InDesign CC 2021) but not provide the incremental updates. It's best to backup your operating system if you know you'll need to restore more than the most recent 2 releases.