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Accessible PDF Issues: Price and ID Code Not Being Read Correctly by Screen Reader

New Here ,
Oct 03, 2024 Oct 03, 2024

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Howdy! I am creating a catalog in InDesign that has pricing information and ID codes for ordering the product. This catalog will be exported as an accessible PDF. I am setting up my article tags in InDesign to define the reading order; product name, price, ID ordering code, specifications. The content is read by the accessibilty reader in the order I have defined. Good!

 

On most pages it read the price as a price, "One hundred forty four dollars and thirty two cents" but in a few places the reader reads as "dollar sign one hunred fourty four dot thirty two". The formatting and article tagging is the same on all pages. What causes this and is there any way to force the accessibilty reader to read this as a price.

 

I have another issue in that the ID code is read as one long number, not indivdual numbers. For example; 345678 is being read as "three hundred fourty five thousand six hundred seventy eight". I need for it to read as, "three four five six seven eight"

 

Anybody have a solution?? Please? Thanks!

 

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TOPICS
EPUB , How to , Import and export , Publish online

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Community Expert ,
Oct 03, 2024 Oct 03, 2024

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Can you share problematic parts of INDD file? Not the whole document. 

 

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New Here ,
Oct 07, 2024 Oct 07, 2024

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I'm under NDA on this project so can only share a screengrab. The pricing is formatted like this on all pages and has associated ID number to order the product (example 1). In InDesign I have used the Article panel to set the reading order of the tagged items (product name, price, ID code)(example 2). The issue is when using an accessibility reader. Sometimes the price is read as a price "Nine hundred and fifty nine dollars and fifty eight cents)  and for a few prices it reads out "dollar sign nine hundred fifty nine dot fifty eight". And the ID codes are read as one long number instead of number by number, like a ordering ID code. Thanks.

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Community Expert ,
Oct 07, 2024 Oct 07, 2024

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Unfortunately, screenshots are not enough. 

 

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