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Adobe Acrobat print settings changed after Windows 11 update

New Here ,
Jan 31, 2025 Jan 31, 2025

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I work as a graphic designer and part of my job requires me to do a lot of high quality printing such as greeitng cards, birth announcements, wedding invitations, etc. I have always done my printing with Adobe PDF'sand everything was perfect until early this week. I restarted and updated my computer and the quality setitngs in the printer properties changed. There is no way I can get it back to printing the way it used to. The photo just appears to be washed out and grainy. 😞 Can someone tell me what the best way is to print high quality photos either out of Adobe Acrobat or Adobe Indesign?

Thank you.

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Community Expert ,
Jan 31, 2025 Jan 31, 2025

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Can you show InDesign's print dialog box settings and also the printer models dialog box settings?

Mike Witherell

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New Here ,
Jan 31, 2025 Jan 31, 2025

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Here is the Indesign print dialog box settings but I'm not sure what you mean by the printer models dialog box settings. Could you explain?

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New Here ,
Jan 31, 2025 Jan 31, 2025

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and this is the Acrobat print dialog box with the quality setting that has become messed up.

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Community Expert ,
Jan 31, 2025 Jan 31, 2025

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quote

and this is the Acrobat print dialog box with the quality setting that has become messed up.


By @Conrad241567045mok

 

Have you tried clicking Advanced and setting options there? 

 

Update to Win11 might not preserved all your settings correctly - so you'll need to set them up again. 

 

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Community Expert ,
Jan 31, 2025 Jan 31, 2025

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The screen shot of the Acrobat print dialog is not actually Acrobat's. Acrobat is just linking to the print driver's settings. Check to see if your print driver was updated along with Windows 11.

 

David Creamer: Community Expert (ACI and ACE 1995-2023)

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Community Expert ,
Jan 31, 2025 Jan 31, 2025

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You are printing to a certain model printer. Therefore you begin in InDesign (or better Acrobat Pro) print dialog box, but there is also the physical printer model print dialog box. Click on Setup...

Mike Witherell

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Community Expert ,
Jan 31, 2025 Jan 31, 2025

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@Mike Witherell

 

I'm pretty sure OP is exporting PDF and then printing from Acrobat. 

 

Sorry, you might be right? 

 

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Community Expert ,
Jan 31, 2025 Jan 31, 2025

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Or I might be wrong!

Mike Witherell

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Community Expert ,
Jan 31, 2025 Jan 31, 2025

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@Conrad241567045mok

 

Do you print directly to your printer - or export PDF and then print from Acrobat?

 

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New Here ,
Jan 31, 2025 Jan 31, 2025

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I export PDF and then print from Acrobat. I tried printing through Indesign but the colors don't print true for me and the quality is poor. I was always very pleased with how my PDF's printed  but then this week it went bad when I updated my computer. I think it installed a new version of Windows 11. The quality settings in Acrobat print properties used to simply have a tab to choose 600 or 1200 dpi but now it has all those wierd settings like on the snippet I shared. I tried a handful of them but none gave a satisfactory print. I am open to printing from Indesign but didn't have a lot of luck figuring out those settings either. 

Is it helpful for you to know I am printing to a Canon imagePRESS Lite C265 printer?

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Community Expert ,
Jan 31, 2025 Jan 31, 2025

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@Conrad241567045mok

 

You most likely need to tweak the settings - and then save as your own profile.

 

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New Here ,
Jan 31, 2025 Jan 31, 2025

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Ok. I guess I'll just have to keep trying. 

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