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Adobe Cloud Font's not loading

Explorer ,
Jun 30, 2024 Jun 30, 2024

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Another day, another Adobe Creative Cloud bug. This time, it's the recurring lack of font activation in InDesign - that I have not found a solution to in the 5+ years I've had the issue. It's not limited to Indesign but across the whole suite that I use - Photoshop, Illustrator and After Effects. I've trawled forums with no helpful results.

 

I have:

- Deactivated fonts, and reactivated them.

- Signed out and then into Adobe Cloud.

- Reset InDesign.
- Rerstarted my Mac.

- Torn hair out in utter frustration.

I'm using Indesign version 19.4, Creative Cloud version 6.3.0.207 on Macbook Pro, M2 Max, 96bg Ram, OS 14.5.

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Bug , Performance

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Community Expert ,
Jul 01, 2024 Jul 01, 2024

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InDesign Help Menu> Ensure you're logged out - quit indesign
Creative Cloud Desktop App - Log out

Creative Cloud Website - Log out

 

Reboot

Open CC website - login
Open CC Desktop App - login
Open InDesign go to Help menu and ensure you're logged in


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Adobe Employee ,
Jul 01, 2024 Jul 01, 2024

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Hi @perfectamundo,

 

Sorry for the trouble. In addition to what our expert has suggested, as the issue is not specific to InDesign and happens with other Adobe apps as well, we would suggest you please connect with us directly using our contact us page: https://adobe.ly/4bpymUY and start a chat with our team so they can remote into your system and help you directly.

 

Thanks,

Harshika 

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