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Adobe Fonts not Activating with InDesign 17.0.1 and Mac OS Monetery

New Here ,
Nov 23, 2021 Nov 23, 2021

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HELP! I have just upgraded to Mac OS Monetery and InDesign 2022 and now im having all sorts of font issues! Most importantly the fonts are active in 'Adobe Fonts' however when i open my InDesign file it says 'Adobe Fonts could not find any matching Fonts' - why is this happening and why hasn't it been fixed already!?!?! 

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Adobe Community Professional , Nov 26, 2021 Nov 26, 2021
Hi Marianne, it seems there is a solution described here: https://community.adobe.com/t5/adobe-fonts-discussions/problem-mit-adobefonts-unter-os12-01-mit-m1-prozessor/m-p/12551551#M5011 Regards, Uwe Laubender ( ACP )

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Adobe Community Professional ,
Nov 24, 2021 Nov 24, 2021

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Hi Marianne,

I would log out from the Adobe Creative Cloud Desktop App.

Restart the machine.

Log in again to the Adobe Creative Cloud Desktop App.

Then start up InDesign.

 

Regards,
Uwe Laubender

( ACP )

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New Here ,
Nov 24, 2021 Nov 24, 2021

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Thanks Uwe. That doesn't work, Ive tried even reinstalling the creative cloud desltop app but nothing seems to be working! 

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Adobe Community Professional ,
Nov 24, 2021 Nov 24, 2021

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That's bad. Then I'd try an additional step:

 

Deactivate all fonts from Adobe Fonts.

Log out from the Adobe Creative Cloud Desktop App.

Restart the machine.

Log in again to the Adobe Creative Cloud Desktop App.

Activate all previous deactivated fonts from Adobe Fonts.

Start up InDesign.

 

I really hope, that this issue is not directly tied to your system upgrade.

Could you go back to the previous version of your system?

 

Regards,
Uwe Laubender

( ACP )

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New Here ,
Nov 25, 2021 Nov 25, 2021

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That doesn't work either - it is so bad!

 

The issue is 100% directly tied to the system upgrade as i am also running another Mac which doesn't have Monterey but uses InDesign 2022 (version 17.0.1) and don't have these same issues with the fonts activating! 

 

Also, the 'manage fonts' area on the Creative Cloud desktop app doesn't load at all, it just has a loading wheel that goes around and around so maybe CC desktop app needs a bug fix for the new OS. I really hope they fix this soon!!

 

 

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Adobe Community Professional ,
Nov 25, 2021 Nov 25, 2021

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"Also, the 'manage fonts' area on the Creative Cloud desktop app doesn't load at all, it just has a loading wheel that goes around and around so maybe CC desktop app needs a bug fix for the new OS. I really hope they fix this soon!!"

 

Hm.

You may ask for trouble-shooting this at:

https://community.adobe.com/t5/adobe-fonts/ct-p/ct-fonts?page=1&sort=latest_replies&tabid=all

 

Regards,
Uwe Laubender

( ACP )

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Adobe Community Professional ,
Nov 25, 2021 Nov 25, 2021

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Hi Marianne,

seems that you are not alone. Found this at the Adobe Fonts forum:

 

Problem mit AdobeFonts unter OS12.01 mit M1 Prozessor
hendrikscherdin, Oct 31, 2021
https://community.adobe.com/t5/adobe-fonts-discussions/problem-mit-adobefonts-unter-os12-01-mit-m1-p...

 

Regards,
Uwe Laubender

( ACP )

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New Here ,
Nov 25, 2021 Nov 25, 2021

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Thanks so much for both those links, a big help! Seems its a common problem with the M1 and Monetery upgrade, I really hope they fix this major issue ASAP!

 

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Adobe Community Professional ,
Nov 26, 2021 Nov 26, 2021

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Hi Marianne,

it seems there is a solution described here:

https://community.adobe.com/t5/adobe-fonts-discussions/problem-mit-adobefonts-unter-os12-01-mit-m1-p...

 

Regards,
Uwe Laubender

( ACP )

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New Here ,
Nov 26, 2021 Nov 26, 2021

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That worked!! Thank you so much for all your help! 🙂 Such a relief!

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