Adobe InDesgin Crashing when exporting - WINDOWS

[Morgan Huw]

Been trying to export files for a few weeks now and indesign crashed when trying to export. It has since continued to crash (no error messages, no spinning color wheel), every time I try to export. Yesterday I discovered the same happens when I try to package files. 

Running Windows 11 Pro - 16GB RAM, 1TB, i7

Graphics Card is set to the onboard RTX GPU, tried reinstalling, updates etc and nothing. Tried it on a mac and works fine. Would ideally like to keep the Windows Laptop for use. 

[Eugene Tyson]

Is it just this file or all files? New or old?
http://kasyan.ho.ua/indesign/all/blind_open_and_idml-export.html

Try resetting your preferences:

Windows: Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
macOS: While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

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Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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If a document is not behaving well then try 

File>Export 

Choose IDML

Open the IDML in InDesign
Save the file as a new InDesign file with a new name
See if the issue persists.

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Rollback to a previous InDeisgn version

https://helpx.adobe.com/download-install/using/install-previous-version.html#:~:text=Open%20the%20Cr....

[Laubender]

Hi @Morgan Huw ,

what is your exact version of InDesign?

Are you on the latest version of Windows 11 Pro?

Regards,
Uwe Laubender
( Adobe Community Expert )