Adobe InDesign 2021 crashed suddenly.

[hack3rcon]

Hello,

The Adobe InDesign crashed suddenly and I don't know how to fix it. I'm using Windows 10 x64 and my InDesign version is 16.0 x64. The crash report is:

https://pastebin.com/BjUAa8qn 

How can I solve it?

Thank you.

[Peter Spier]

What were you doing when it crashed? The report isn't a lot of help.

[hack3rcon]

Hello,

It closed and I reopened it again.

[Geоrge]

https://community.adobe.com/t5/indesign-discussions/troubleshooting-weird-indesign-problems-101-erro...

[Anshul_Saini]

Hi there,

Sorry about the crashing. I would suggest you try running the app in Hidden Admin Account and let us know if it crashes there. Also, you may try the following steps:

• In the search box on the taskbar, type command prompt, press and hold (or right-click) Command Prompt, then select Run as administrator > Yes.
• At the command prompt, type sfc /scannow (note the space between sfc and the /). Scanning will take a few minutes.
  If SFC finds corrupted files and replaces them, restart your PC and check if the issue persists.

Will be looking forward to your response.

Regards,

Anshul Saini

[Eugene Tyson]

Are you running any third-party Anti-Virus software? If so try disabling it to see if the crash keeps happening.

There's some good info here

https://ugetfix.com/ask/how-to-fix-exception-access-violation-error-on-windows-10/

[hack3rcon]

Hello,

I upgraded my Adobe InDesign to 16.4, but I got the same result!

I got following error when tried to enable the Data Execution Prevention:

How to solve it?

Thank you.

[Eugene Tyson]

https://kb.omni-ts.com/entry/55/

[hack3rcon]

Hello,

That link is about Disabling Windows DEP! , I guess that I must enable it and add "InDesign.exe" file to it.

Am I wrong?

[Peter Spier]

Have you been messing around with DEP? This link seems to imply that you are not able to turn off hardware DEP enforcement for 64-bit programs: https://answers.microsoft.com/en-us/ie/forum/all/cannot-set-dep-attributes-on-64-bit-executables/0ab...

If you have been trying to disable DEP for InDesign, that might be the problem...

[Geоrge]

Are you do all the things that write to you I and Anshul here? Or you just try to upgrade?

Did you try to connect with Adobe support chat?

[hack3rcon]

Hello,

My Adobe InDesign crashed and I want to fix it.

Thank you.

[Eugene Tyson]

We don't have enough info.

Would you care to share what's happening?

[Geоrge]

Is 101 error thread can't help you? Is support says that don't wanna help you too?