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Adobe InDesign CC (2017) Won't Update to Adobe CC (2018)

New Here ,
Jan 30, 2019 Jan 30, 2019

In the Creative Cloud desktop app, I have Adobe InDesign CC (2017) installed. My end goal is to have InDesign CC (2018) installed. Despite me looking for other versions (by clicking the pill button, clicking Manager, and then selecting Other Versions - I only see the most recent as CC (2017), 12.0.0. However, my colleagues are able to have InDesign CC (in the Creative Cloud desktop app - with no numerical ID in the parentheses, like I have - in my case, 2017). In their Other Versions area, they CC 13.1 and CC 14.0.

I have also tried updating via my Desktop app of InDesign using Help > Updates to prompt the Creative Cloud Desktop app - but, again, 14.0 is not available. I really need to upgrade to the latest version of Adobe CC (14.0).

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correct answers 1 Correct answer

Community Expert , Jan 30, 2019 Jan 30, 2019

Yup…original release. Not supported.

That machine is in desperate need of an upgrade.

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New Here ,
Apr 01, 2023 Apr 01, 2023

I am trying to export an InDesign file to PDF and am receiving two error messages.  First - "This document contains links to files/URL(s) that are not accessible.  Please check your network connectivity or the original source of content."  Second - Failed to Export the PDF file."  Preflight window there are no errors.  Links window are to the placed photos.  I can't find a URL or email address in the document that is not correctly associated under the hyperlinks window with the real URL or email address. I have read to export as a mark up file and have done that, but to no avail, continue to receive the error message.  Document is a two page bulletin to be emailed to a group.  Operating system is Windows 10 Pro.

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New Here ,
Aug 21, 2023 Aug 21, 2023
LATEST

The primary reason behind its global popularity is its very user-friendly interface. Windows operating system also provides multitasking capabilities, virtual memory management, etc. Till date, Microsoft has launched many versions of its Windows operating system.

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New Here ,
Mar 30, 2023 Mar 30, 2023

Select the icon in the upper right, and then select Check for App Updates from the pop-up menu. If you aren't using the latest version of the Creative Cloud desktop app, a prompt to update will appear. Select Update.

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New Here ,
Apr 01, 2023 Apr 01, 2023

Have you recently installed InDesign CC 2018 (a.k.a. InDesign 13.0) and are now experiencing application crashes? In an unusually speedy response to recent crash reports, Adobe InDesign engineers have posted a document detailing a bug fix for several crashing issues with InDesign CC 2018 (October Release). The page includes instructions to install fixes if Mac and Windows users are having any of these issues.

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New Here ,
Apr 02, 2023 Apr 02, 2023
  1. Check System Requirements: Ensure that your computer meets the minimum system requirements for Adobe CC (2018). Check the Adobe website for the specific .requirements.

  2. Check Internet Connection: Verify that you have a stable internet connection as the update requires an internet connection to download the files.

  3. Restart Your Computer: Try restarting your computer and then attempting the update process again.

  4. Check for Updates: Verify that your version of Adobe InDesign CC (2017) is up-to-date by checking for updates within the software. You can do this by clicking on "Help" in the menu bar, and then selecting "Check for Updates.

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