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Adobe InDesign CC 2022 keeps crashing when trying to copy-paste

New Here ,
Sep 27, 2022 Sep 27, 2022

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Just purchased an InDesign template from Adobe Express. When attempting to copy-paste items in this template, InDesign immediately crashes. Really unhelpful when trying to (re)design the original layout. Having to restart InDesign every couple of minutes gets quite frustrating. What to do? My InDesign CC is (automatically) updated, so I guess its the template that might be corrupt. Why sell a corrupt template in Adobe Express is the next anwer...hope someone can help me out!

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Bug , Performance

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Community Expert ,
Oct 01, 2022 Oct 01, 2022

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If a document is not behaving well then try 

File>Export 

Choose IDML

Open the IDML in InDesign
Save the file as a new InDesign file with a new name
See if the issue persists.

 

 

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Try resetting your preferences:
The easiest way to reset everything is to delete the InDesign preferences: as soon as InDesign starts to boot hold down Shift, Alt, Ctrl (and Apple/Cmd if working on a Macintosh). A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

 

 

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Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

------

 

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Community Expert ,
Oct 01, 2022 Oct 01, 2022

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Could be a font issue as well. Are you copying/pasting from and to the same document? Try changing the font of the text and see if it resolves the issue

-Manan

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New Here ,
Feb 21, 2024 Feb 21, 2024

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This is happening to me as well, in document, with all fonts installed, using shortcut commands and point and click. You can't know how frustrating this is.

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Adobe Employee ,
Feb 28, 2024 Feb 28, 2024

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Hi,

 

Sorry to hear about the trouble. Can you please share a few more details like:

-The version of InDesign & OS.

-Is this happening with a specific file or multiple files?
-Does it happen while copying and pasting within InDesign or any other file or app? Please share a complete workflow.

 

Thanks

Rishabh

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New Here ,
May 28, 2024 May 28, 2024

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I'm having the same issue when I copy & paste crashes

 

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Community Expert ,
May 28, 2024 May 28, 2024

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This thread is 2 years old relating to InDeisgn 2022

 

Can you please confirm what version of InDesign it's happenign for you and the Version number?
Also what your OS is and your system specs?

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New Here ,
Jul 24, 2024 Jul 24, 2024

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I am at the point where I believe some files aren't meant to mess with format. Even with credit, all the content is complete.

I feel you.

No real solution support I can find online. 

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Community Expert ,
Jul 25, 2024 Jul 25, 2024

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@EEHK

 

As mentioned by @Eugene Tyson - when file got corrupted, it starts to misbehave - try IDMLing.

 

Then, start doing Save As with a new name - at least at the end of the day - not just Save. 

 

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