adobe indesign cs6 has stopped working

New Here ,
Dec 31, 2018 Dec 31, 2018

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Hi,

we are using adobe cs6 licences version.  we are facing the Error adobe in design cs6 has stopped working,the problem caused the program to stop working correctly .windows will close the program and notify you if a solution is available .

how to resolve the problem .

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correct answers 1 Correct answer

Adobe Community Professional , Dec 31, 2018 Dec 31, 2018
It sounds like you are working on Windows and, as Derek has said, CS6 is not supported for Windows 10. What has probably happened, however, relates to the fact that Windows 10 runs automatic updates which many users may not be aware of. After these updates run it is not uncommon that an unsupported version of InDesign which has—despite not being supported—been running on the user's computer will either begin experiencing problems, which did not exist before the update, or cease running altogethe...

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Adobe Community Professional ,
Dec 31, 2018 Dec 31, 2018

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Have you recently upgraded your OS?

InDesign CS6 is not supported working under Windows 10 and High Sierra and later.

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Adobe Community Professional ,
Dec 31, 2018 Dec 31, 2018

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It sounds like you are working on Windows and, as Derek has said, CS6 is not supported for Windows 10. What has probably happened, however, relates to the fact that Windows 10 runs automatic updates which many users may not be aware of. After these updates run it is not uncommon that an unsupported version of InDesign which has—despite not being supported—been running on the user's computer will either begin experiencing problems, which did not exist before the update, or cease running altogether. If you want to keep running CS6 on a PC try running it in compatibility mode with Windows 7 or get a used older PC (possibly from eBay) and run CS6 on that.

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New Here ,
Mar 10, 2022 Mar 10, 2022

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I have windows 7 and same issue

 

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Adobe Community Professional ,
Dec 31, 2018 Dec 31, 2018

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veerar60533437  wrote

how to resolve the problem

Hi

The other option to consider is to upgrade to the Creative Cloud version of InDesign. There have been new named versions with new features every year since 2013.

~ Jane

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Adobe Community Professional ,
Mar 11, 2022 Mar 11, 2022

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I have CS6 running on Windows 10 (alonside the lastest three INDesign versions). That CS6 version is from Create Cloud, I used it to update my original CS6. So maybe try updating your CS6 from Creative Cloud.

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Adobe Community Professional ,
Mar 11, 2022 Mar 11, 2022

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My setup is the same as Peter's. Still working with the latest Windows 10 updates. 

David Creamer
Adobe Certified Instructor, Adobe Certified Professional, and Adobe Certified Expert (since 1995)

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Adobe Community Professional ,
Mar 11, 2022 Mar 11, 2022

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My CS6 is also running reliably on Win10...

To diagnose problems like this it is important to know waht the user was doing at te time of the crash as well as what else might be running. A link to the crash report on pastebin.com can sometimes help as well.

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