Adobe InDesign keeps crashing when I try to upload or 'place' an image

New Here ,
Aug 08, 2022 Aug 08, 2022

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Hi,

I am having some issues with Adobe InDesign which are really frustrating. Basically, any time in the past week I have tried to upload or choose to 'place' an image Adobe immediately becomes unresponsive.

 

I then have to use task manager to close down the program and restart. I had a similar issues on Adobe Acrobat recently where it kept freezing any time I tried to upload an image.

 

If anyone has had similar experiences or could lend some advice it would be greatly appreciated.

 

Thanks 🙂

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Bug , How to , Performance

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Community Expert ,
Aug 08, 2022 Aug 08, 2022

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Hi Kenny

Which version of InDesign and OS?
How much RAM and spare hard-disk capacity do you have?

Have you tried resetting the InDesign preferences back to the factory defaults?

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Adobe Employee ,
Aug 08, 2022 Aug 08, 2022

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Hi @kenny_2106 ,

 

Sorry to hear about the trouble. In addition to the question asked by Derek, could you also confirm if it's happening with a specific file or multiple files, and are the files saved locally or on any network folder synched locally? 

 

We're here to help, just need more information.

 

Regards
Rishabh

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Community Expert ,
Aug 08, 2022 Aug 08, 2022

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Are you r images strored locally, on a network server, or in the cloud?

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