Adobe InDesign keeps crashing

Report · May 20, 2024

Starting on May 16, 2024 my Adobe InDesign keeps crashing when it opens. No new updates have been installed, I have uninstalled and reinstalled I have uninstalled cleared the preferences and cache and it doesn't matter what file I have opened it continuously crashes after opening a file and trying to click anything within the file.

Report · May 20, 2024

your versions of InDesign and operating system?

Report · May 20, 2024

Are you sure that you don't have auto-updates ruuning on your computer? Since you say that this all started on a specific day it seems possible that your operating system was updated without you knowing it which could lead to compatibility problems. To check for this on a Mac see: https://support.apple.com/guide/mac-help/software-update-settings-on-mac-mchla7037245/mac#:~:text=To.... To check on a PC: https://www.dell.com/support/kbdoc/en-ng/000194492/how-to-stop-windows-updates-from-downloading-and-....

Report · May 21, 2024

Starting on May 16, 2024 my Adobe InDesign keeps crashing when it opens. No new updates have been installed, I have uninstalled and reinstalled I have uninstalled cleared the preferences and cache and it doesn't matter what file I have opened it continuously crashes after opening a file and trying to click anything within the file.

By @Kassidee26687010ln1k

If you are on a Mac - and new version of OS or InDesign has been auto-installed - InDesign might have lost its folder access priviledges.

Please check this thread:

https://community.adobe.com/t5/indesign-discussions/pl%C3%B6tzlich-fehlermeldung-beim-lesen-von-verk...

You can also try CC Cleaner tool:

https://community.adobe.com/t5/indesign-discussions/reset-indesign-preferences-and-other-troubleshoo...

Report · May 29, 2024

Hi @Kassidee26687010ln1k,

We would like to follow up on your issue. Are you able to resolve the issue by following our expert advice? Please feel free to update the discussion if you need further assistance from us.

We would be happy to help.

Thanks,

Harshika