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All cross references break when my InDesign file is opened in InCopy

New Here ,
Oct 29, 2021 Oct 29, 2021

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I have several InDesign files that utilizes several dozen cross refrences in each. They're all fine when I save the file, and export the Stories so that editors and SMEs can review/update in InCopy. But as soon as another user opens the file through InCopy, all of the cross refeences break, and I have to go back into InDesign at each round of review to reestablish all cross references.

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InCopy workflow

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