• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
4

All tools panels are blurry on my secundary screen

Community Beginner ,
Dec 07, 2023 Dec 07, 2023

Copy link to clipboard

Copied

Hi,

I'm using the latest versions of Indesign, Photoshop and Illustrator (PC Windows 11 with Geforce RTX 4070Ti).

While Photoshop and Illustrator's tool panels appear correctly on my secondary screen, Indesign's are blurry. UI scaling adjustments do not resolve the issue. No problem on the main screen. Do you have any idea what is going on please? (joined picture: Ps panel on the left / Id panel on the right)

Ps-Id.png

TOPICS
Bug , Performance

Views

91

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 08, 2023 Dec 08, 2023

Copy link to clipboard

Copied

Hi @christophem45831419,

 

Sorry to hear about the trouble. Can you confirm the version of InDesign with which you're experiencing this issue? Have you experienced the issue in any other version of InDesign? Has there been any recent changes in the system configuration? These pieces of information will help us reproduce the issue on our end. We'll try our best to assist you with this.

 

Thanks

Rishabh

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 11, 2023 Dec 11, 2023

Copy link to clipboard

Copied

Hi Rishabh,
To be as precise as possible, my workstation previously consisted of a PC running Windows 10 and Indesign 18.5, with 2 identical screens (1680x1050) powered by a Quadro FX580 GPU. The workstation was recently replaced by a brand new PC running Windows 11 and Indesign 19.0.1 + a 4K screen + one of the previous screens mentioned above.
Of course, resolutions are differents, but that does not explain this display problem (the new GPU can handle this situation with Photoshop or Illustrator without any problem).

I just tried downgrading Indesign to 18.5 to check the display of the panels but they are blurry too. This is not a major trouble but it's a bit anoying anyway.

 

Thanks

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 09, 2023 Dec 09, 2023

Copy link to clipboard

Copied

Is your secondary monitor set to native resolution?

Is Windows adding any multipliers to change apparent resolution?

Mike Witherell

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 11, 2023 Dec 11, 2023

Copy link to clipboard

Copied

Hi Mike,

Yes, I'm using native resolution on both screen. The scale option is set to 100% (Windows display settings). 
I tested all possible combinations between the Windows display settings and the Indesign interface options, without success.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 12, 2023 Dec 12, 2023

Copy link to clipboard

Copied

LATEST

And have you experimented with various stages of resetting?

https://community.adobe.com/t5/indesign-discussions/reset-indesign-preferences-and-other-troubleshoo...

Mike Witherell

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines