Any menu goes to adobe.com

New Here ,
Apr 06, 2022 Apr 06, 2022

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After using inDesign for a couple hours, iD begins to fail. Menus mismatch its function and just takes to adobe.com ¡FIIIIIIX PLEASE!!!

 

MacOS Monterey

Apple M1 Pro

 

TOPICS
Bug , Performance

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Adobe Community Professional ,
Apr 07, 2022 Apr 07, 2022

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Hello

 

Try resetting your preferences:
The easiest way to reset everything is to delete the InDesign preferences: as soon as InDesign starts to boot hold down Shift, Alt, Ctrl (and Apple/Cmd if working on a Macintosh). A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

 

---

Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

 

 

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New Here ,
Apr 14, 2022 Apr 14, 2022

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I've already made it. 
The bug persists.

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Adobe Community Professional ,
Apr 14, 2022 Apr 14, 2022

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That doesn't really clarify what you have tried?

Can you please let us know what exactly you have tried?

 

Are there are any third party apps that could be interfering, like Anti Virus or Malware programs, or any other software installed that is causing the issue?

 

You could try 

Rollback to a previous InDeisgn version

https://helpx.adobe.com/download-install/using/install-previous-version.html#:~:text=Open%20the%20Cr....

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