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Aobbe Indesign 2022 crashes on launch in Mac OS Monterey

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Nov 20, 2021 Nov 20, 2021

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I have tried many different things to solve this problem that I have found in threads in this community. I tired to go back to 2021 version but it still crashes on launch. Please help if possible. See below for the crash report.

 

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: Adobe InDesign 2022 [2924]
Path: /Applications/Adobe InDesign 2022/Adobe InDesign 2022.app/Contents/MacOS/Adobe InDesign 2022
Identifier: com.adobe.InDesign
Version: 17.0.1.105 (17010)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2021-11-21 18:52:10.5629 +1100
OS Version: macOS 12.0.1 (21A559)
Report Version: 12
Anonymous UUID: 0F755E23-D373-D552-47EB-5105C9E833D2


Time Awake Since Boot: 15000 seconds

System Integrity Protection: enabled

Crashed Thread: 8 Dispatch queue: com.apple.root.default-qos

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [2924]

VM Region Info: 0 is not in any region. Bytes before following region: 4508274688
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
--->
__TEXT 10cb6d000-10cb75000 [ 32K] r-x/r-x SM=COW ...InDesign 2022

Thread 0:: Dispatch queue: com.apple.main-thread
0 Application UI 0x1239474f0 0x1238d1000 + 484592
1 ObjectModelLib.dylib 0x113c157d9 0x113c0c000 + 38873
2 ObjectModelLib.dylib 0x113c1861d 0x113c0c000 + 50717
3 Application UI 0x123aa30ba 0x1238d1000 + 1908922
4 ObjectModelLib.dylib 0x113c2341f 0x113c0c000 + 95263
5 ObjectModelLib.dylib 0x113c222bc 0x113c0c000 + 90812
6 ObjectModelLib.dylib 0x113c1a3f8 0x113c0c000 + 58360
7 ObjectModelLib.dylib 0x113c56b51 0x113c0c000 + 306001
8 ObjectModelLib.dylib 0x113c51bdd ShuksanInit(IStartupScreen* (*)(), IPlugIn*, short) + 3565
9 Adobe InDesign 2022 0x10cb70153 main + 547
10 dyld 0x114fd74fe start + 462

Thread 1:
0 libsystem_kernel.dylib 0x7ff80b86f506 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x7ff80b8a9a89 _pthread_cond_wait + 1224
2 libc++.1.dylib 0x7ff80b808ec2 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 18
3 dvacore 0x10e6349eb 0x10e38c000 + 2787819
4 dvacore 0x10e634304 0x10e38c000 + 2786052
5 dvacore 0x10e6327c0 0x10e38c000 + 2779072
6 dvacore 0x10e62f2f5 0x10e38c000 + 2765557
7 boost_threads 0x10cd16438 0x10cd11000 + 21560
8 libsystem_pthread.dylib 0x7ff80b8a9514 _pthread_start + 125
9 libsystem_pthread.dylib 0x7ff80b8a502f thread_start + 15

Thread 2:
0 libsystem_pthread.dylib 0x7ff80b8a500c start_wqthread + 0

Thread 3:
0 libsystem_pthread.dylib 0x7ff80b8a500c start_wqthread + 0

Thread 4:
0 libsystem_pthread.dylib 0x7ff80b8a500c start_wqthread + 0

Thread 5:: Dispatch queue: com.apple.root.user-initiated-qos
0 libsystem_kernel.dylib 0x7ff80b87145e kevent + 10
1 AdobeCrashReporter 0x10ebd363a 0x10ebc0000 + 79418
2 AdobeCrashReporter 0x10ebd7a14 0x10ebc0000 + 96788
3 libdispatch.dylib 0x7ff80b6f1ad8 _dispatch_call_block_and_release + 12
4 libdispatch.dylib 0x7ff80b6f2cc9 _dispatch_client_callout + 8
5 libdispatch.dylib 0x7ff80b70250b _dispatch_root_queue_drain + 680
6 libdispatch.dylib 0x7ff80b702b5a _dispatch_worker_thread2 + 160
7 libsystem_pthread.dylib 0x7ff80b8a6049 _pthread_wqthread + 256
8 libsystem_pthread.dylib 0x7ff80b8a501b start_wqthread + 15

Thread 6:
0 libsystem_pthread.dylib 0x7ff80b8a500c start_wqthread + 0

Thread 7:
0 libsystem_pthread.dylib 0x7ff80b8a500c start_wqthread + 0

Thread 8 Crashed:: Dispatch queue: com.apple.root.default-qos
0 dvacore 0x10e535fe7 dvacore::serialization::ObjectHasProperty(boost::shared_ptr<boost::any> const&, char const*, bool) + 23
1 dvauxphost 0x1116d465f 0x11158d000 + 1341023
2 dvauxphost 0x1116d5db3 0x11158d000 + 1346995
3 dvauxphost 0x1116bef41 dvauxphost::UXPExtensionScanner::AddEnumDescriptor(dvauxphost::UXPDirectories) + 449
4 dvauxphost 0x1116bea80 dvauxphost::UXPExtensionScanner::Scan(std::__1::function<void (bool)> const&) + 864
5 dvacore 0x10e61592c 0x10e38c000 + 2660652
6 dvacore 0x10e6157cf 0x10e38c000 + 2660303
7 libdispatch.dylib 0x7ff80b6f2cc9 _dispatch_client_callout + 8
8 libdispatch.dylib 0x7ff80b6f53bf _dispatch_queue_override_invoke + 801
9 libdispatch.dylib 0x7ff80b7023ba _dispatch_root_queue_drain + 343
10 libdispatch.dylib 0x7ff80b702b5a _dispatch_worker_thread2 + 160
11 libsystem_pthread.dylib 0x7ff80b8a6049 _pthread_wqthread + 256
12 libsystem_pthread.dylib 0x7ff80b8a501b start_wqthread + 15

Thread 9:: com.adobe.ngl-RecurringLogPosting-0x70000158a000
0 libsystem_kernel.dylib 0x7ff80b86f506 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x7ff80b8a9a89 _pthread_cond_wait + 1224
2 libc++.1.dylib 0x7ff80b808f53 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 93
3 PublicLib.dylib 0x10ddd4022 0x10d981000 + 4534306
4 PublicLib.dylib 0x10db873c7 0x10d981000 + 2122695
5 PublicLib.dylib 0x10db8731a 0x10d981000 + 2122522
6 PublicLib.dylib 0x10db8756e 0x10d981000 + 2123118
7 libsystem_pthread.dylib 0x7ff80b8a9514 _pthread_start + 125
8 libsystem_pthread.dylib 0x7ff80b8a502f thread_start + 15

Thread 10:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x7ff80b86caba mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff80b86ce2b mach_msg + 59
2 CoreFoundation 0x7ff80b970a42 __CFRunLoopServiceMachPort + 319
3 CoreFoundation 0x7ff80b96f11b __CFRunLoopRun + 1325
4 CoreFoundation 0x7ff80b96e52d CFRunLoopRunSpecific + 563
5 CFNetwork 0x7ff81055c9a6 0x7ff81030e000 + 2419110
6 Foundation 0x7ff80c7cf3c9 __NSThread__start__ + 1025
7 libsystem_pthread.dylib 0x7ff80b8a9514 _pthread_start + 125
8 libsystem_pthread.dylib 0x7ff80b8a502f thread_start + 15

Thread 11:: com.adobe.ngl-RecurringProfileAndAuthStateCheck-0x70000189c000
0 libsystem_kernel.dylib 0x7ff80b86f506 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x7ff80b8a9a89 _pthread_cond_wait + 1224
2 libc++.1.dylib 0x7ff80b808f53 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 93
3 PublicLib.dylib 0x10ddd70cf 0x10d981000 + 4546767
4 PublicLib.dylib 0x10db873c7 0x10d981000 + 2122695
5 PublicLib.dylib 0x10db8731a 0x10d981000 + 2122522
6 PublicLib.dylib 0x10db8756e 0x10d981000 + 2123118
7 libsystem_pthread.dylib 0x7ff80b8a9514 _pthread_start + 125
8 libsystem_pthread.dylib 0x7ff80b8a502f thread_start + 15

Thread 12:: com.adobe.ngl-AuthStatusFileWatcher-0x70000191f000
0 libsystem_kernel.dylib 0x7ff80b86caba mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff80b86ce2b mach_msg + 59
2 CoreFoundation 0x7ff80b970a42 __CFRunLoopServiceMachPort + 319
3 CoreFoundation 0x7ff80b96f11b __CFRunLoopRun + 1325
4 CoreFoundation 0x7ff80b96e52d CFRunLoopRunSpecific + 563
5 CoreFoundation 0x7ff80b9f657e CFRunLoopRun + 40
6 PublicLib.dylib 0x10dd20a1b 0x10d981000 + 3799579
7 PublicLib.dylib 0x10db84a5a 0x10d981000 + 2112090
8 PublicLib.dylib 0x10db873c7 0x10d981000 + 2122695
9 PublicLib.dylib 0x10db8731a 0x10d981000 + 2122522
10 PublicLib.dylib 0x10db8756e 0x10d981000 + 2123118
11 libsystem_pthread.dylib 0x7ff80b8a9514 _pthread_start + 125
12 libsystem_pthread.dylib 0x7ff80b8a502f thread_start + 15


Thread 8 crashed with X86 Thread State (64-bit):
rax: 0x0000700001712c40 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000001
rdi: 0x00006000037eac48 rsi: 0x00000001116f2a38 rbp: 0x0000700001712bb0 rsp: 0x0000700001712b80
r8: 0x0000000000000008 r9: 0x0000000000000000 r10: 0x000000010e80f780 r11: 0x0000000000000246
r12: 0x00006000037eac10 r13: 0x0666666666666666 r14: 0x0000000000000001 r15: 0x00000001116f2a38
rip: 0x000000010e535fe7 rfl: 0x0000000000010246 cr2: 0x0000000000000000

Logical CPU: 1
Error Code: 0x00000004 (no mapping for user data read)
Trap Number: 14

Thread 8 instruction stream:
00 85 c0 7f 18 49 8b 45-38 49 8b 4d 40 48 85 c9 .....I.E8I.M@H..
74 04 f0 ff 41 08 49 89-06 49 89 4e 08 4c 89 f0 t...A.I..I.N.L..
48 83 c4 08 5b 41 5c 41-5d 41 5e 41 5f 5d c3 48 H...[A\A]A^A_].H
c7 45 d0 00 00 00 00 48-8d 5d d0 48 89 df e8 b1 .E.....H.].H....
db 22 00 48 8b 05 4e f0-2c 00 48 83 c0 10 48 89 .".H..N.,.H...H.
45 d0 48 89 df e8 26 13-f9 ff 0f 0b 48 89 c3 48 E.H...&.....H..H
8d 7d d0 e8 92 db 22 00-48 89 df e8 02 d6 22 00 .}....".H.....".
0f 0b 66 2e 0f 1f 84 00-00 00 00 00 0f 1f 40 00 ..f...........@.
55 48 89 e5 ba 01 00 00-00 5d e9 01 00 00 00 90 UH.......]......
55 48 89 e5 41 57 41 56-41 55 41 54 53 50 41 89 UH..AWAVAUATSPA.
d6 49 89 f7 48 8b 1f[48-8b 3b 48 85 ff 74 15 48 .I..H..H.;H..t.H <==
8b 07 ff 50 10 48 8b 78-08 48 3b 3d 58 ec 2c 00 ...P.H.x.H;=X.,.

Binary Images:
0x1238d1000 - 0x123b6cfff com.adobe.InDesign.Application UI (17.0.1.105) <069f0141-f356-3080-a94e-2a722773a8c7> /Applications/Adobe InDesign 2022/Adobe InDesign 2022.app/Contents/MacOS/Required/Application UI.InDesignPlugin/Versions/A/Application UI
0x113c0c000 - 0x113c7ffff ObjectModelLib.dylib (*) <8d6f424a-9c9e-344a-93d3-112a6a5a378b> /Applications/Adobe InDesign 2022/Adobe InDesign 2022.app/Contents/MacOS/ObjectModelLib.dylib
0x10cb6d000 - 0x10cb74fff com.adobe.InDesign (17.0.1.105) <4b14a80b-0eb7-37e8-b54b-14c46a705481> /Applications/Adobe InDesign 2022/Adobe InDesign 2022.app/Contents/MacOS/Adobe InDesign 2022
0x114fd2000 - 0x11503dfff dyld (*) <1a6ae033-9438-33c0-8077-988fd885250a> /usr/lib/dyld
0x7ff80b86c000 - 0x7ff80b8a2fff libsystem_kernel.dylib (*) <12bd6f13-c452-35ee-9069-51befef29f1a> /usr/lib/system/libsystem_kernel.dylib
0x7ff80b8a3000 - 0x7ff80b8aefff libsystem_pthread.dylib (*) <29a2750e-f31b-3630-8761-242a6bc3e99e> /usr/lib/system/libsystem_pthread.dylib
0x7ff80b7fd000 - 0x7ff80b855fff libc++.1.dylib (*) <91a6d960-2646-34e2-a81e-4e34e3697a92> /usr/lib/libc++.1.dylib
0x10e38c000 - 0x10e803fff com.adobe.dvacore.framework (14.3.0) <b56ac8cd-a197-3f16-862a-77aef800849e> /Applications/Adobe InDesign 2022/Adobe InDesign 2022.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x10cd11000 - 0x10cd20fff com.adobe.boost-threads.framework (14.3.0) <c49a8acf-404f-3e9c-b5cd-e875fcdd707e> /Applications/Adobe InDesign 2022/Adobe InDesign 2022.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x10ebc0000 - 0x10ebdffff com.adobe.AdobeCrashReporter (10.3) <8c4b2253-3675-3ec2-a545-04641b6e13e9> /Applications/Adobe InDesign 2022/Adobe InDesign 2022.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x7ff80b6f0000 - 0x7ff80b736fff libdispatch.dylib (*) <be53a13c-8ce1-3e40-b9bc-98473d3eed3e> /usr/lib/system/libdispatch.dylib
0x11158d000 - 0x11171cfff com.adobe.dvauxphost.framework (14.3.0) <4ec8e7b4-743e-398b-a5e5-3dfd53637365> /Applications/Adobe InDesign 2022/Adobe InDesign 2022.app/Contents/Frameworks/dvauxphost.framework/Versions/A/dvauxphost
0x10d981000 - 0x10e028fff PublicLib.dylib (*) <a57518e2-1eed-3b7c-a4a9-6aaf0d16dc8a> /Applications/Adobe InDesign 2022/Adobe InDesign 2022.app/Contents/MacOS/PublicLib.dylib
0x7ff80b8f0000 - 0x7ff80bdf2fff com.apple.CoreFoundation (6.9) <3002b545-6841-3fc8-91a2-bcfbe5872465> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7ff81030e000 - 0x7ff8107a3fff com.apple.CFNetwork (1325.0.1) <8a8cd85d-cf83-3019-bd2c-b99a711c97d7> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7ff80c776000 - 0x7ff80cb30fff com.apple.Foundation (6.9) <d7fd0214-4bbb-3d84-88f7-820b25a6e16c> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1.3G resident=0K(0%) swapped_out_or_unallocated=1.3G(100%)
Writable regions: Total=654.6M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=654.6M(100%)

VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate framework 128K 1
Activity Tracing 256K 1
ColorSync 212K 23
CoreAnimation 17.2M 3
CoreGraphics 8K 1
CoreServices 632K 3
Foundation 16K 1
Image IO 5860K 1
Kernel Alloc Once 8K 1
MALLOC 220.2M 69
MALLOC guard page 48K 11
MALLOC_LARGE (reserved) 256K 1 reserved VM address space (unallocated)
MALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated)
SQLite page cache 128K 2
STACK GUARD 56.0M 13
Stack 14.1M 25
VM_ALLOCATE 3388K 17
__DATA 46.5M 695
__DATA_CONST 22.6M 229
__DATA_DIRTY 1060K 142
__FONT_DATA 4K 1
__LINKEDIT 678.9M 245
__OBJC_RO 81.5M 1
__OBJC_RW 3120K 2
__TEXT 670.7M 632
__UNICODE 588K 1
dyld private memory 1664K 6
libnetwork 128K 8
mapped file 60.3M 18
shared memory 772K 17
=========== ======= =======
TOTAL 2.2G 2171
TOTAL, minus reserved VM space 1.8G 2171

 

-----------
Full Report
-----------

{"app_name":"Adobe InDesign 2022","timestamp":"2021-11-21 18:52:11.00 +1100","app_version":"17.0.1.105","slice_uuid":"4b14a80b-0eb7-37e8-b54b-14c46a705481","build_version":"17010","platform":1,"bundleID":"com.adobe.InDesign","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 12.0.1 (21A559)","incident_id":"DFDC4C08-E720-42DB-BBC8-86C30DA83B12","name":"Adobe InDesign 2022"}
{
"uptime" : 15000,
"procLaunch" : "2021-11-21 18:52:06.5961 +1100",
"procRole" : "Background",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "iMac18,3",
"procStartAbsTime" : 15801818804315,
"coalitionID" : 1373,
"osVersion" : {
"train" : "macOS 12.0.1",
"build" : "21A559",
"releaseType" : "User"
},
"captureTime" : "2021-11-21 18:52:10.5629 +1100",
"incident" : "DFDC4C08-E720-42DB-BBC8-86C30DA83B12",
"bug_type" : "309",
"pid" : 2924,
"procExitAbsTime" : 15805785159024,
"cpuType" : "X86-64",
"procName" : "Adobe InDesign 2022",
"procPath" : "\/Applications\/Adobe InDesign 2022\/Adobe InDesign 2022.app\/Contents\/MacOS\/Adobe InDesign 2022",
"bundleInfo" : {"CFBundleShortVersionString":"17.0.1.105","CFBundleVersion":"17010","CFBundleIdentifier":"com.adobe.InDesign"},
"storeInfo" : {"deviceIdentifierForVendor":"655ABF32-A618-5519-AB1D-CF20C60DF46C","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "com.adobe.InDesign",
"crashReporterKey" : "0F755E23-D373-D552-47EB-5105C9E833D2",
"sip" : "enabled",
"vmRegionInfo" : "0 is not in any region. Bytes before following region: 4508274688\n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n UNUSED SPACE AT START\n---> \n __TEXT 10cb6d000-10cb75000 [ 32K] r-x\/r-x SM=COW ...InDesign 2022",
"isCorpse" : 1,
"exception" : {"codes":"0x0000000000000001, 0x0000000000000000","rawCodes":[1,0],"type":"EXC_BAD_ACCESS","signal":"SIGSEGV","subtype":"KERN_INVALID_ADDRESS at 0x0000000000000000"},
"termination" : {"flags":0,"code":11,"namespace":"SIGNAL","indicator":"Segmentation fault: 11","byProc":"exc handler","byPid":2924},
"vmregioninfo" : "0 is not in any region. Bytes before following region: 4508274688\n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n UNUSED SPACE AT START\n---> \n __TEXT 10cb6d000-10cb75000 [ 32K] r-x\/r-x SM=COW ...InDesign 2022",
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
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AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x16F), Broadcom BCM43xx 1.0 (7.77.111.1 AirPortDriverBrcmNIC-1710.2)
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USB Device: USB Hub 0A20
Thunderbolt Bus: iMac, Apple Inc., 41.5

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Adobe Community Professional ,
Nov 22, 2021 Nov 22, 2021

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Nov 30, 2021 Nov 30, 2021

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Thank you Mike. Unfortunately, none of these troubleshooting tips worked for me.

 

I am on Monterey with Retina 5K, 27-inch, 2017 16 GB 2400 MHz DDR4

 

Adobe Indesign 2022, 2021 keeps crashing on start up. Doesnt matter what file, idml or ind. I have tried everything - uninstall, reinstall, delete preferences, clean my mac, delete plug ins, adobe clearner, ALL adobe trouble shooting tips above, installed earlier versions, 16.1, 17 but no difference. Crash report is attached. Ive sent it over 100 times to adobe but no response. Im paying for a produce I cant use. Please help.

 

 

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