Apple preview window causing hangs

Community Beginner ,
Mar 24, 2022 Mar 24, 2022

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Something I've noticed w/ Mac and InDesign, but also other adobe apps (illustrator and acrobat) is that the changes Apple made to the preview window function in finder seem to be causing a problem in the open dialog in the Adobe apps.  You can turn off preview in finder, but there's no way (that I can find) to disable the preview functionality in the open/save/place dialog.

 

I've notice the process that hangs consistently is a adobe dialog window.  In my process, I routinely have to place a lot of referenced eps or ai files into an indesign file.  When I open the place dialog and navigate to a folder containing >100 eps files, indesign crashes.  Again, it's actually the dialog window that crashes, but it causes the app to hang.

 

As a test yesterday, I tried this on an iMac Monterey 12.2.1 (21D62) (Retina 5K, 27-inch, Late 2015 4 GHz Quad-Core Intel Core i7 32 GB 1600 MHz DDR3  AMD Radeon R9 M395 2 GB) and got constant hangs/crashes.  I then tried the same process with the same file on a MBP Monterey 12.2.1 (21D62) (Apple M1 Max chip with 10-core CPU, 32-core GPU, and 16-core Neural Engine 64GB unified memory) and got the same result.  It would not allow me to place the eps files and crashed/hung on the place dialog box.

 

I then tried it on a Windows 10 machine and it worked flawlessly.  Zero hangs/crashes.  I was able to place >100 eps files into frames in InDesign in a matter of minutes.

 

Again, this is an extreme example.  I'm seeing smaller hangs in Adobe products when trying to open multiple ai files or combine pdfs in acrobat.  If I bypass the open dialog and just drag/drop numerous files into the application, it functions as intended.

 

Anyone else experiencing this issue?

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Adobe Community Professional ,
Apr 09, 2022 Apr 09, 2022

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Hello

 

I renamed your topic as it wasn't accurate.

 

Seems like an issue you need to bring up on Mac forums... I'm not sure to be honest.

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