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Application Built-In Trapping Fails

Community Beginner ,
May 06, 2024 May 06, 2024

When I try to print my Post Script file and use the application built in trapping I recieve this "Export Error: The Adobe Print Engine has failed to output your data due to an unknown problem."

 

Sara37015108x8m9_0-1715015520139.png

 

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Bug , Print
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correct answers 1 Correct answer

Community Expert , May 07, 2024 May 07, 2024
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LEGEND ,
May 06, 2024 May 06, 2024

What is the reason that you are not exporting PDF directly from InDesign? 

 

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Community Beginner ,
May 06, 2024 May 06, 2024
Because we send post script files to our film printer.
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Community Expert ,
May 06, 2024 May 06, 2024

Your printer is living 2 or 3 decades in the past. Commercial printers these days accept PDF files which have many advantages.

 

Here's an article I wrote in 2006 in InDesign Secrets (now incorporated into Creative Pro Magazine) comparing using PostScript/Distiller and exporting PDF:

 

https://creativepro.com/creating-pdf-export-or-use-distiller/

 

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Community Beginner ,
May 06, 2024 May 06, 2024
I am a new employee at the printer. I am well aware that they are living in
the past. I am trying to utilize technology that we already have and slowly
bring them into this bright shiny new world the rest of us are living in.
That is why I am trying to use InDesign's trapping and output it as a post
script. I'm trying to make our lives a little easier until we have time to
do a bigger dive into what we can change about the processes.
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LEGEND ,
May 06, 2024 May 06, 2024
quote
Because we send post script files to our film printer.
By @Sara37015108x8m9

 

What version / level of Postscript do you print with? And what PPD file? 

 

 

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Community Expert ,
May 06, 2024 May 06, 2024
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Community Expert ,
May 07, 2024 May 07, 2024

Hi @Sara37015108x8m9 , apparently there is a bug with CC2020 and later on Windows-- read through the link @leo.r  posted. If there are any machines running on MacOS at the printer, see if you get the same error-- I'm not seeing the problem running CC2024 on Ventura.

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Community Beginner ,
May 07, 2024 May 07, 2024
I have read that thread before. I have tried all kinds of different
settings in InDesign, Acrobat, and Illustrator. None of them have been
successful.

When I did it on our shared Mac it did technically give me a post
script file without error... the only problem was the file was empty. 0KB
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LEGEND ,
May 07, 2024 May 07, 2024

@Sara37015108x8m9

 

Is there a problem with a single file - or all files are affected?

 

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Community Expert ,
May 07, 2024 May 07, 2024

Are you using the Adobe PDF 9.0 PPD? That's working for me with all versions of InDesign--with CC2021 on Mojave and CC2024 on Ventura

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Community Beginner ,
May 07, 2024 May 07, 2024

no, we are not using the Adobe PDF 9.0 PPD. Do you know where I can get that? Do you have a link?

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Community Expert ,
May 07, 2024 May 07, 2024
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Community Beginner ,
May 08, 2024 May 08, 2024
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THANK YOU! THANK YOU! THANK YOU!

This fixed my problem (on our Macs and that is good enough for me)!

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