Apps Don't Show in Creative Cloud App

Contributor ,
Mar 15, 2022 Mar 15, 2022

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When I click on "Apps" at the top of the Creative Cloud app it says "Page not available. This page isn't available right now. Please try again later." I've retried for hours this morning and that's all it ever says.

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correct answers 1 Correct answer

Community Expert , Mar 17, 2022 Mar 17, 2022

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Community Expert ,
Mar 17, 2022 Mar 17, 2022

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Contributor ,
Mar 17, 2022 Mar 17, 2022

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I clicked the wrong thing as being the correct answer (but can't seem to take it off). I did NOT reinstall any app. I chatted with an Adobe agent who remotely accessed my computer, ran a cleaner app, and fixed my Creative Cloud app!

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Community Expert ,
Mar 17, 2022 Mar 17, 2022

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Seems like the agent ran the creative cloud cleaner app I suggested 

 

So all good

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Explorer ,
Jul 23, 2022 Jul 23, 2022

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I followed those instructions and nothing changed. 

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Adobe Employee ,
Jul 25, 2022 Jul 25, 2022

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Hi @Mike Diehl ,

 

Sorry to hear about the trouble. Please uninstall the app using the Adobe Cleaner Tool and then re-install and let us know if that solves the issue or if you need any further assistance.

 

Regards

Rishabh

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