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Avenir Next LT Pro (OTF) - Only shows two options.

New Here ,
Apr 19, 2024 Apr 19, 2024

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I'm trying to make styles using Avenir Next LT Pro OTF, and I'm having some struggles. I am using a Mac Studio Ventura, as well as my macbook pro (also ventura). 

When I load the font in the character window or the styles, it only shows two options: bold condensed and condensed. But if I search the font, it shows everything, and I can use these fonts only from that search. Indesign has no problem reading and writing in the fonts, once I can select them that is.

 

Character Styles

Screenshot 2024-04-19 at 12.44.30 PM.png

 

Character Dialogue

Screenshot 2024-04-19 at 12.45.02 PM.png

 

Searching in Character Window

Screenshot 2024-04-19 at 12.44.54 PM.png

 

I've tried uninstalling the font from both CC and my mac. I loaded it soley onto the mac, and i loaded it soley into CC. Neither fixed this. The fonts were validated on the mac, and showed no issues in CC. 

 

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New Here ,
Apr 19, 2024 Apr 19, 2024

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OP here, it also works as it should in Photoshop so I think it's an indesign issue. It happens in the both the beta and non-beta versions.

 

Screenshot 2024-04-19 at 1.08.37 PM.png

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Community Expert ,
Apr 20, 2024 Apr 20, 2024

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I could not duplicate your propblem using an M1 iMac and Ventura 13.6. That particular font is loading correctly in all locations for me. Can you tell us how you are loading your fonts specifically? Are you using a Font Utility and if so are all weights showing there as open? Do you have your fonts loaded directly into the User Fonts folder? However you're doing it make sure that it is a method that makes the fonts available in all programs. If you've loaded them into the Fonts folder within the InDesign application then try moving them into your user font folder and see if that fixes things for you.

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New Here ,
Apr 20, 2024 Apr 20, 2024

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I have the fonts installed in the Mac default Font Book; as well as copied InDesign Fonts folder, and i also installed them in creative cloud's font section. All weights are seen in those folders. It makes it more confusing that all font varities are seen correctly in Photoshop but not InDesign.

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Community Expert ,
Apr 20, 2024 Apr 20, 2024

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This might be part of your issue. If you have multiple copies of fonts installed in more than one of the possible locations that InDesign looks into for fonts, it's very easy for font caches to get confused, particularly if you have InDesign's auto-activate preference set. If you have the fonts installed in your Ssystem as you said, that is all you need to do, there is NO benefit to installing them in InDesign's specific folder or anywhere else. Pick one location and stick with it. Unfortunately, your font caches will now be mixed up, so will need purging so it can start from scratch. Look up "clearing font caches Mac"

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Community Expert ,
Apr 20, 2024 Apr 20, 2024

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Glitches like this are often cured by clearing the InDesign caches (as opposed to resetting prefs).  You'll find direction at Reset InDesign Preferences and Other Troubleshooting  if you scroll down the page.

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Guide ,
Apr 20, 2024 Apr 20, 2024

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One possible cause for such trouble: Font faces/styles of the same family (name) can still end up in different "font groups" (internal name of the concept).

 

The typical reason would be a switch of the font technology described by the font type. This happened at LT a few years ago, so when you purchased some of them earlier you end up with such a mix. I've also seen similar changes with newer revisions of fonts from other foundries.

For completeness sake, another possible reason (unlikely in your case) is triggered by different native names of the family as displayed in UIs with non-roman writing script. That's the theory, I haven't yet come across such a font.

I think font management can also get confused if you spread the different files of a family across multiple folders, but that could also be an observation where the actual problem was the type mixup.

 

You can't tell from the font family's display name, because there are multiple font types that cause the same (OTF) suffix. Same problem with the icon, if it is showing at all. In some of the dropdown widgets you should still have two entries for that name (including suffix), in your case the one with the two condensed, plus another one with the rest of them.

 

Beyond those two entries with the same name, you can also have a look at the font details in the Find-Replace dialog, more info section - e.g. version info, type details, or your operating system can tell more, or do you use Monotype cloud?

If you apply the various font faces in a test document, you can also produce a snippet and look at its XML with a text editor, it should have the same divide.

 

Or, maybe it is a completely different reason. Could you please share that test document? 😉

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New Here ,
Apr 22, 2024 Apr 22, 2024

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It's odd since it's happening only in InDesign on both my macbook and Mac Studio. It shows up normally (all in one font family) in photsohop on both systems. I've attached the snippet from InDesign -- i had to save it as a pdf file since it wouldn't let me upload it as an idms or text.

 

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