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I have a black bar appear at the bottom of my screen after opening InDesign.
It doesn't move, regardless of what I do with the working window. It doesn't change when I change or reset workspaces. It blocks anything behind it.
Here's a screenshot.
Any thoughts?
Tech Specs:
Mac Pro (early 2009)
2 x 2.26 GHz Quad-Core
16 GB RAM
Mac OS 10.11.6 (El Capitan)
Running Adobe InDesign CC 13.0.1
In case it is not the GPU:
Is it still there when you Quit and Re-launch?
What if you reboot your computer?
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Does it stay there if you maximize it?
Does that machine support GPU performance? If so, turn it off in your InDesign preferences.
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In case it is not the GPU:
Is it still there when you Quit and Re-launch?
What if you reboot your computer?
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And if it’s none of those things, it may be time to trash your preferences.
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Just for the record: GPU performance not supported.
Closing and restarting seems to have fixed it, but will keep trashing preferences in back pocket in case it returns.
thanks!
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I'm so glad you are fixed for now--please report again if it comes back.
Best,
Jane
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I'm having the same issue. I shut down the computer and opened InDesign again and it is still showing up.
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Hi there,
Sorry to hear about your experience. What happens if you disable the GPU Performance under Preferences(on Mac only)?
I'd recommend following steps suggested on this community post & let us know if they help.
Regards,
Ashutosh
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Come on. Give me a real solution rather than connecting me with a thread of complaints.
How do I get rid of this black bar?
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The issue pointed out by Juicy Designs Creative is about a banner that explains the changes in the agreement with Pantone colors' company. I closed it many times without being able to make it go away, because, you know, adobe.
Then I upgraded to a new version of the program, now the black bar took its place. Again, because, you know, adobe.