Blank jpg file

[lwood@pvcc.edu]

Hi all,

I'm trying to export a simple InDesign file with three photos, a bit of text and a gradient to a jpg file but the jpg file is blank - just a white sheet. It saves fine as a png. 

Any suggestions what I'm doing wrong? 

[Scott Falkner]

How are you viewing the JPEG? Is it exporting as RGB or CMYK? Some viewers won’t display a CMYK image.

[lwood@pvcc.edu]

Hi Scott,

Thanks for your reply. It's saved as a 150 dpi RGB. I view it in the preview panel in File Explorer. When I open the preview it's blank too.  I think it has something to do with a background image. I rebuilt it in a new file and saved it as I went to see what the issue was. 3 photos and some text - no problem but when I added a backgound image it would not display the file. very weird! 

[Lut @ HOTEL KONFETTI]

Maybe it has something to do with transparency or transparency blend space. Can you post a screenshot of your composition?

[lwood@pvcc.edu]

Here it is. Nothing fancy or complicated. Elements are on different layers...text, photos, graphics, background. Thank you for your help. 

[Abhishek Rao]

Hello lwood@pvcc.edu, 

I hope you are doing well. 

We would like to follow up on the status of the issue. Are you able to resolve the issue by following our expert's advice? If your issue is resolved now, please feel free to share the solution which worked for you which might helps others on the community experiencing the similar issue. 

Please feel free to update the discussion if you need any further assistance. 

Thanks, 

Abhishek Rao